Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - White
Average customer rating
3.9
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
64
4 Stars
29
3 Stars
18
2 Stars
3
1 Star
17
79%of customers recommend this product.
(
63 out of
80)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - White
Customer Rating
1
Horrible
on September 4, 2025
Posted by: Mtcmay23
[This review was collected as part of a promotion.] I can’t connect to the Wi-Fi. I have 30 other devices connected to my mesh network with no issues. I also tried to register the oven with the phone number. They gave me which goes to a third-party. It took one hour. None of the information I gave the third-party to register persisted to Whirlpool’s databases. I called Whirlpool and they were able to help. Help me in 10 minutes. The whole process is a complete joke.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello, thank you for your review. We sincerely apologize for the concerns with connecting your Washer and Dryer and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591, Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
A cooks, worse nightmare. Whirlpool double oven
on October 25, 2025
Posted by: Beaud25
from Massachusetts
I bought this double wall oven this summer with professional installation. Very disappointed with the overall performance. The cooking modes, Bake, Broil, Convect Bake, Convect Broil, rapid preheat, frozen bake, exclude a roasting option. The specialty functions include defrost, keep warm, proof, convect roast. However the convect roast settings exclude poultry options and include vegetables and cuts of meat which require turning if over 5.5 lbs. There are no references to roasting a turkey or chicken. Stews require doubling and tripling cooking times if they are in a deep casserole pot with oven temperatures set at 475 degrees. Unpredictable cooking results overall. The top oven is self cleaning but the bottom is not. Overall. this new oven is so disappointing that replacing it in less than 9 months seems the only solution. What a mess Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2025
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #827750.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #827750.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Doesn’t work
on November 13, 2025
Posted by: Pwinn
from Pendleton OR
[This review was collected as part of a promotion.] The brand new oven was installed on November 5 and doesn’t work. There’s an error code specifying a motherboard issue. Calling in for help is frustrating as they say they will call in 3 days but don’t. Another call made on day 4 as they didn’t call. It is now supposed to be a call back in 3 more days. I don’t have a lot of hope this will actually happen, however. And I still have no oven to use with thanksgiving in a few weeks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 839241
We’re looking forward to hearing from you.
Christy T
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 839241
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor product
on December 6, 2025
Posted by: Cnich21
from Fairview, Tennessee
[This review was collected as part of a promotion.] The worst oven I have ever had in a home. I can't believe that the builder chose this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 8, 2025
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 859552
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 859552
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking
on December 9, 2025
Posted by: Whirlpool Will
[This review was collected as part of a promotion.] We just replaced our 20 year old Maytag double oven with this one. So the good first it looks great and was a direct fit and easy to install.
The bad - To take the doors off required a little bit more force and wasn't exactly in the same position that manual says to remove them.The controls are a little funky to get used to but I think we're getting the hang of it. Probably the worst thing was the grease/oil coating on the inside. Even if we
The bad - To take the doors off required a little bit more force and wasn't exactly in the same position that manual says to remove them.The controls are a little funky to get used to but I think we're getting the hang of it. Probably the worst thing was the grease/oil coating on the inside. Even if we
Written by a customer while visiting whirlpool.com
Customer Rating
1
Crap
on January 8, 2024
Posted by: Fohbike
[This review was collected as part of a promotion.] Cooked twice.. then died. Im not happy at all....
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Fohbike. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 463293.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing features in this double oven
on August 7, 2023
Posted by: Aura4
Gender:Female
[This review was collected as part of a promotion.] First of all, if you never had a double oven before, let me tell you, it’s amazing to have and use one. And this double oven from Whirlpool comes with so many great features, you will be amazed. You can connect it with your phone over WIFi using and app so you can start your oven from your phone, control the temperature and so much more! It self cleans and it’s touchscreen. Great technology for an oven but best of all, is that I can cook different meals or bake lots of loafs of bread in this at once. Whirlpool is a brand I trust and I would gladly recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love It!
on August 7, 2023
Posted by: Raymond92
from Pontoon beach Illinois
Gender:Male
[This review was collected as part of a promotion.] I was very excited to get the Whirlpool® 10.0 Total Cu. Ft. Double Wall Oven with Air Fryer And I absolutely love it. I love that I can make two different dishes one on bake and one on air fryer. Not only does this work great but it also looks great. I would recommend getting it to update your kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com