Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - White
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
53
4 Stars
23
3 Stars
16
2 Stars
3
1 Star
9
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - White
Customer Rating
5
Best ovens!
on February 19, 2025
Posted by: Timmy J
[This review was collected as part of a promotion.] I purchased this oven for my wife as a gift. She has had nothing but positive feedback! She is looking forward to purchasing more whirlpool products. She has commented how the ovens are not only beautiful to look at but functionality has been above the rest!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Design on the control panel
on February 24, 2025
Posted by: TT120
from Covington, Ga
[This review was collected as part of a promotion.] I have had this unit 5 months and three service calls already. The control panel goes out of control when the steam from the oven hits it. It is obviously a design flaw. After having the technician come out and replace the control panel, I still do not have all the features it once had. They claim it is a software issue, but after waiting seven days the Airfry feature still does not appear on the control panel. I would not buy this oven again and I recommend that you do not either.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 28, 2025
Hello,
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 684501.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 684501.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Crummy instructions
on March 4, 2025
Posted by: Unhappy
from Hurst, TX
[This review was collected as part of a promotion.] We bought this unit 3 weeks ago and we're still trying figure out how to turn is off. Who ever wrote the operation guide sucks at it. I don't have a "cancel" button. We hope that by Thanksgiving, we've figured out how to use both ovens at the same time. P.S., it's replacing a Whirlpool double wall oven that we had for 17 years and loved.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good so far
on March 5, 2025
Posted by: karen1
[This review was collected as part of a promotion.] So far oven is working very well. Accessing air fryer option was a bit tedious but all set now. Installation was difficult as connector to gas line was very short and rigid and difficult to connect with our connection in our house.
Written by a customer while visiting whirlpool.com
Customer Rating
4
love the double oven
on March 6, 2025
Posted by: Gloweli888
from Katy Texas
[This review was collected as part of a promotion.] I love the new oven. First time I used both at once, it shut off and it was a bit confusing on how to get both to work at the same time. I have to give it another try and see.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my ivens
on March 24, 2025
Posted by: Ginan63
[This review was collected as part of a promotion.] Love the ovens- just having some learning issues as far as changing temps and turning off but they cook great!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible product line
on March 30, 2025
Posted by: bob272
[This review was collected as part of a promotion.] We moved into a new house. Every appliance in this house is Whirlpool, all of which have only added to the problems new homeowners face. Whirlpool used to be a decent product. The products we have in this house are not user friendly.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2025
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #701886.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #701886.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Double ovens
on April 8, 2025
Posted by: JNMN
from O Fallon, MO
[This review was collected as part of a promotion.] I really love both ovens…just a little hard to get into them. But still sorting out how to use them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com