Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Average customer rating
3.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
68
4 Stars
29
3 Stars
18
2 Stars
4
1 Star
17
79%of customers recommend this product.
(
66 out of
84)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Customer Rating
3
Poor instructions
on October 29, 2024
Posted by: Doug
from Rochester NY
[This review was collected as part of a promotion.] This was installed a week ago and even though the oven works fine, the instructions on use were not provided with the oven. The installer even had a difficult time understanding how to turn the double ovens off. We finally called our store and they helped us find instructions on line. I have network capability but when I tried to find instructions, the first thing that popped up was a sales pitch for ext. Warranty and cleaning supplies.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Attractive and easy to clean, great features
on October 29, 2024
Posted by: Mimi
[This review was collected as part of a promotion.] I do love my double oven and all the features that it offers. From the ability to turn it on and off with the app to the ability to choose what happens when the timer for cooking ends. The oven can either turn off, keep warm or continue to cook at the same heat.
I would have liked to be able to control the light function so that I could indicate which oven lights up rather than both.
I would have liked to be able to control the light function so that I could indicate which oven lights up rather than both.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Features
on October 15, 2024
Posted by: Nancie
[This review was collected as part of a promotion.] I am extremely happy with my double oven it cooks excellent, and it’s easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional dual oven
on September 29, 2024
Posted by: Jigu
from McKinney, TX
[This review was collected as part of a promotion.] I love the dual oven all the functions, especially the air fryer functionality to make a use of dual oven.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Installed broken. Have to wait weeks for repairs!
on September 27, 2024
Posted by: glenz
[This review was collected as part of a promotion.] Unfortunately, the unit installed in my new house is broken. Under warranty, I called Whirlpool who referred me to a local appliance repair company that did not have availability for an appointment for one week. Then, when the tech came, he said that the control unit, cooling fans, and another part had to be replaced. It will take 7-10 days for new parts to arrive, then another appointment must be scheduled. So, we have to wait weeks to use our new oven. I find this totally unacceptable. I will not purchase another Whirlpool appliance. Quality and functionality unacceptable.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 599915.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing oven!
on September 21, 2024
Posted by: Jeff
from Arizona
[This review was collected as part of a promotion.] Replaced a Whirlpool double oven unit that was 22 years old. Bought this and the new oven has a bigger display, easy to program, and a lot more features than the old ones. We’re in the process of selling our house and the new homeowners will be very happy to have this brand new appliance and all its features. Hopefully, our next house will have one like this, or else I know where and what to get. Very happy, highly satisfied! Recommend highly!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
confusing
on September 19, 2024
Posted by: Momhj
[This review was collected as part of a promotion.] Love the oven. But manual is not very clear on how to use it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good
on September 17, 2024
Posted by: Great
from Atlanta Georgia
[This review was collected as part of a promotion.] Good product we appreciate how it works cooks faster than any oven I have ever had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com