Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Customer Rating
1
Terrible Purchase!!!!!!! Buy different brand!
on January 2, 2025
Posted by: Angry customer
from Florida
It takes over an hour and still hasn't reached 350.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 7, 2025
Hello, We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 651304. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Nice oven; however, the controls are not very intuitive, better assure your operators manual is nearby. Otherwise, the oven cooks evenly and heats quickly.
[This review was collected as part of a promotion.] Over all a nice oven so far. I do not understand or a fan of door closed only broiling. Also no sure if the temperature is running consistent. Had it set for 350, decided to go to 450 after 10 minutes, oven stated current temp was 248 degrees. Not sure about that. Time will tell about this accuracy and other features.
[This review was collected as part of a promotion.] The double wall ovens came with the new construction home I bought. I've never had Whirlpool appliances. They work wonderfully, and the only complaint I have is when you open the upper oven door, sometimes the steam fogs the control panel momentarily.
[This review was collected as part of a promotion.] This oven was installed in my new construction home. I moved in 2 months now and have been using the wall oven. The temperatures are inconsistent. The oven will not turn off when prompted to do so. Very disappointed to say the least.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 27, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 630566. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This replaced an older Whirpool double oven. A lot has changed since we installed the origional, much for the better. Only issue, i would like a set of instructions for operation included with the oven. Old-fashoned, perhaps, but i like to read the instructions from the book.
[This review was collected as part of a promotion.] I bought this in October and did not receive an owners guide with it. I need to know how to turn it off…have only used it 2 times because what I read on line doesn’t help with the situation. It is a great looking oven and has features I would love to use if I knew how. Please send manual!
[This review was collected as part of a promotion.] Love this oven so much more than I expected! Pros: The convection setting is amazing in the era of air fryers; I am so impressed. Love the quick heat feature. The oven is easy to clean and easy to operate. The size is also just perfect; each rack can fit two cookie sheets placed side-by-side. Cons: The volume on the alarm is quiet.