Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Average customer rating
3.9
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
61
4 Stars
27
3 Stars
17
2 Stars
3
1 Star
17
78%of customers recommend this product.
(
62 out of
79)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Customer Rating
1
Doesn’t work
on November 13, 2025
Posted by: Pwinn
from Pendleton OR
[This review was collected as part of a promotion.] The brand new oven was installed on November 5 and doesn’t work. There’s an error code specifying a motherboard issue. Calling in for help is frustrating as they say they will call in 3 days but don’t. Another call made on day 4 as they didn’t call. It is now supposed to be a call back in 3 more days. I don’t have a lot of hope this will actually happen, however. And I still have no oven to use with thanksgiving in a few weeks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 839241
We’re looking forward to hearing from you.
Christy T
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 839241
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Still learning, but so far so good
on November 21, 2025
Posted by: Countrybig1
from Monroe NC
[This review was collected as part of a promotion.] Only has functional about a week. Overall, easy to use and seems to work well. Definitely a major upgrade from the older model previously used.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Appreciate size, but not touch screen
on December 1, 2025
Posted by: Tom Zap
from Gloucester, MA
[This review was collected as part of a promotion.] Pros - size, bakes evenly, many features
Cons - touch screen, confusing controls, manual is horrid
Cons - touch screen, confusing controls, manual is horrid
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple operation
on December 2, 2025
Posted by: Jewels7
[This review was collected as part of a promotion.] Cooks evenly. Easy to operate. Larger than i thought it would be. Great capacity
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor product
on December 6, 2025
Posted by: Cnich21
from Fairview, Tennessee
[This review was collected as part of a promotion.] The worst oven I have ever had in a home. I can't believe that the builder chose this product.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com