Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Average customer rating
3.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
68
4 Stars
29
3 Stars
18
2 Stars
4
1 Star
17
79%of customers recommend this product.
(
66 out of
84)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Customer Rating
2
NEEDED AN OPERATING MANUAL
on March 17, 2024
Posted by: Debbie
[This review was collected as part of a promotion.] Nice oven but no instructions with the oven or on line as to how to cook with the different features offered on the oven. Have to go to UTUBE!!! Why can't it just come with a booklet on how to cook different items with the convection option!!! An OPERATING MANUAL sure would have been nice!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 19, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Double Oven
on March 16, 2024
Posted by: EVA558
[This review was collected as part of a promotion.] I bought this a few weeks ago and I like it. I wish it had come with more instructions besides just installation. I have trouble knowing if I have it turned off. But it works well. It also looks good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOY BUY WHIRLPOOL DOUBLE BUILT IN OVEN!!
on March 11, 2024
Posted by: NO OFF BUTTON!
[This review was collected as part of a promotion.] I hate this new oven!!!! It does not have a off button!! Who makes a oven that does not have a push off button. I did not ask the sales person to show me a demo of how to turn this oven off at the store. Never would of thought that was something that I needed to have a person show me. I called the store where I bought it and they could not find out how to turn it off either, except by going on U Tube and watching someone else having the same issue . I called Whirlpool and they did not have anyone by phone that could tell me either.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2024
Thank you for sharing your insights with us, NO OFF BUTTON!. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 500528.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
excellent product
on February 13, 2024
Posted by: big jim
from Hollister ca
[This review was collected as part of a promotion.] I have used the for around 2 months & I love it ! The convection oven bakes with even heat & if you have wi-fi in your house it sends a notice on my phone that the oven is ready
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Complicated, but overall works well
on February 13, 2024
Posted by: misty33
from Cleveland, OH
[This review was collected as part of a promotion.] We had to replace our previous double oven and bought this product. It was difficult to connect to our internet because it does not recognize a 5G network--finally spoke to customer service, then our internet provider, rebooted the system and it began working. We also had a problem because the product needed a firmware update and wouldn't work properly until this was done--(how were we supposed to know that?). We've had it for about a week--after a few days the control panel just stopped responding to pressing for baking type, temp, etc. Since it was a Sunday and I had a group of people over and needed my oven --in desperation we turned off the power in the basement and rebooted the oven up--it started to work perfectly. Hope that is a one time glitch only. It takes a while to get used to how to operate the control panel--I've found myself with the bottom oven heating up when I thought I was adjusting the upper oven. Sometimes I wish I still had a simple double oven with dials... It seems to cook food well and it looks good in the kitchen. Cleaning cycle worked well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New electric double oven by Whirlpool
on February 3, 2024
Posted by: Marie
[This review was collected as part of a promotion.] Just getting to know my new double ovens. Love how big the windows are so you can really see your food easily.
Like the fact both ovens self cleaning and the top is convection, also. Like how big the interior of them is. No problem cooking a 20 pound
turkey in these ovens!
My old Whirlpool ovens were 17 years old so some of the changes are great. Bottom of ovens smooth no exposed heating element, racks are very light weight. The digital controls offer a lot of options.
Like the fact both ovens self cleaning and the top is convection, also. Like how big the interior of them is. No problem cooking a 20 pound
turkey in these ovens!
My old Whirlpool ovens were 17 years old so some of the changes are great. Bottom of ovens smooth no exposed heating element, racks are very light weight. The digital controls offer a lot of options.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Oven
on January 23, 2024
Posted by: Razzle 13
from Vista, CA
[This review was collected as part of a promotion.] Great double oven and really like that we can use wifi and Alexa
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Crap
on January 8, 2024
Posted by: Fohbike
[This review was collected as part of a promotion.] Cooked twice.. then died. Im not happy at all....
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Fohbike. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 463293.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com