Customer reviews from whirlpool.com
Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Average customer rating
3.9
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
68
4 Stars
29
3 Stars
18
2 Stars
4
1 Star
17
79%of customers recommend this product.
(
66 out of
84)
Customer Reviews for Whirlpool - 30" Smart Built-In Electric Convection Double Wall Oven with Air Fry - Black
Customer Rating
1
DO NOT BUY THIS OVEN
on May 3, 2024
Posted by: Mear
[This review was collected as part of a promotion.] Worst oven I’ve ever owned. Every time I open the oven, the moisture from the heat is so bad that it starts to change the oven settings on the touch screen. It can cause any button to be hit, launch as changing the cooking temperature, changing the timer length, changing the cooking method and even turning the oven off. The screen is placed right above the oven opening, which perpetuates the issue. Had a technician out to inspect it and there is nothing they can do. Said whirlpool will tell us “just don’t cook using the cooking methods that cause the issue” or “don’t cook things with high moisture”. Unbelievable. Don’t buy this oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 530205.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 28, 2024
Posted by: kimiev
[This review was collected as part of a promotion.] I have had this oven for about a month. So far, so good. It is amazingly quiet. I keep checking that I’ve turned it off because it barely makes any noise! The touch screen controls do take some getting used to. It’s a very nice oven.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exceeded expectations
on April 17, 2024
Posted by: CMartin
[This review was collected as part of a promotion.] This oven was more than we hoped for. Simple to use and large oven space make this a deal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Donble Oven
on April 16, 2024
Posted by: Rick
from Baltimore, MD
[This review was collected as part of a promotion.] The ovens came with the new home. They look great and work well. The only complaint I have is that the keypad is less responsive than my previous oven.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the digital system.
on April 1, 2024
Posted by: Lisa205
[This review was collected as part of a promotion.] Our new oven is very user friendly and works great!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Band motherboards
on March 29, 2024
Posted by: Wayne C.
[This review was collected as part of a promotion.] Although there have been no real issues with operation, thie is wht second time a new Whirlpool unit needed to have a motherboard replaced. Not a great way to start with a brand new appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So Happy With New Oven!
on March 27, 2024
Posted by: hms4814
from Palm Beach FL
[This review was collected as part of a promotion.] Very quick heating and nice even cooking, no hot spots!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features!
on March 20, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have only used my ovens once. It took almost twice the time to preheat as my old ovens. Once preheated, it was okay but my timing was off for serving dinner to company. I am pleased that one oven has air fry capability but disappointed that it is the top oven, which is harder to access than the lower oven. I expect to get use to it when I use it more, which probably won’t be until fall. I have set up but not used the smart features.
Written by a customer while visiting whirlpool.com