Customer Reviews for Whirlpool - 27 inch 4.3 Cu. Ft. Single Self-Cleaning Wall Oven - Stainless Steel
Customer Rating
1
on January 4, 2024
Posted by: Angie
from Long Branch NJ
[This review was collected as part of a promotion.] My oven is only two months old. The lock on the oven went bad and it locked and healed my Christmas dinner hostage someone came out to look at it and couldn’t fix it. I now have a pipe cleaner to pull on open my oven door. I find this totally unacceptable of an only two months old part is on order. It’s been over a week in the word.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2024
Thank you for sharing your insights with us, Angie. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 460623. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The Whirlpool wall oven added a nice, sleek look to my kitchen. It is easy to setup and operate. I love it!
[This review was collected as part of a promotion.] We replaced our old 24” wall oven with this Whirlpool 27” electric unit, and so far, we love it! So much more room for full size pans and cookie sheets, and a great touch screen menu!
[This review was collected as part of a promotion.] I have been very loyal to whirlpool over my life never asked for help or needed it when I purchased this wall oven in contact with Whirlpool on numerous occasions for info for installation I came across a brick wall and the previous oven which just needed glass was no longer available if you had been discontinued in January of 23 I am very disappointed in how poor Whirlpool service has deteriorated
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 9, 2023
Hello Daniel, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 404379. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This wall oven makes frequent and numerous popping sounds when in use. The sounds are coming from the oven door as a result of heating expansion. This is very disappointing because the oven that this replaced (another brand) never made one single noise in the 32 years it was in use.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 26, 2023
Hi da44133, We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Wall Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 402252. We’re looking forward to hearing from you. Marie Q