Customer reviews from whirlpool.com
Whirlpool - 27" Smart Built-In Single Electric Wall Oven with Air Fry - Fingerprint Resistant Stainless Steel
Average customer rating
3.9
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
12
4 Stars
7
3 Stars
5
2 Stars
2
1 Star
2
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Whirlpool - 27" Smart Built-In Single Electric Wall Oven with Air Fry - Fingerprint Resistant Stainless Steel
Customer Rating
5
Great oven
on December 27, 2023
Posted by: Kim23
[This review was collected as part of a promotion.] I just got my oven and used it to cook Christmas dinner and desert. I love my new oven. It cooks great and best of all it cleans up easy. I just wiped inside door and all of outside down with warm water and it shines with no streaks. Also the digital display is nice and bright and simple to use. I would definitely recommend this oven to others.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I like the convection oven when it works.
on January 8, 2024
Posted by: Not so happy.
I bought this 3 months ago and I have to turn it on and off serval times for it to work. If it works at all. Now I have to wait weeks or months to get the parts to fix it.
Response from whirlpool.comBy CA SOCIAL CARE, January 9, 2024
Hello! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277151269). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent oven
on January 17, 2024
Posted by: Karen
[This review was collected as part of a promotion.] I bought this oven just before Christmas.
Its a great oven I am loving all the different features available on it.
Its a great oven I am loving all the different features available on it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wifi connection, convection, awesome
on February 5, 2024
Posted by: Len21
from Windsor Ontario
[This review was collected as part of a promotion.] Still early days, but we've had ir about a month and we're delighted. Love the modern capabilities that our old oven lacked.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Single wall mount oven
on March 22, 2024
Posted by: db123
[This review was collected as part of a promotion.] As of the writing of this review, I am satisfied with my purchase. My last whirlpool built in single oven lasted 20 years before a replacement was needed and hope to obtain the same results with my new purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so great!
on May 3, 2024
Posted by: Cookie007
[This review was collected as part of a promotion.] This product is a replacement for another Whirlpool wall oven that failed after only 14 months. After only 4 uses, it had the same problem as the last one…whenever I would turn the oven off, and then open the oven to take out what was in it, the fan would go on very loud and fast and not stop even after the oven was cold. The only way to get it stopped was to turn off the power.
After much frustration and research—along with paying an electrician to check wiring/installation—I discovered one little line on the trouble-shooting page that says: "Note: In many wall ovens, if the oven door is left open to cool the oven, the cooling fan will not shut off." This is a design flaw that should have been highlighted in the owner’s manual. Even the repairman didn’t know about this.
The "owner’s manual is a joke—very little information on the various cycles. Whirlpool may think that their product is "intuitive", but for older people who haven’t grown up with technology, it really isn’t.
After much frustration and research—along with paying an electrician to check wiring/installation—I discovered one little line on the trouble-shooting page that says: "Note: In many wall ovens, if the oven door is left open to cool the oven, the cooling fan will not shut off." This is a design flaw that should have been highlighted in the owner’s manual. Even the repairman didn’t know about this.
The "owner’s manual is a joke—very little information on the various cycles. Whirlpool may think that their product is "intuitive", but for older people who haven’t grown up with technology, it really isn’t.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 531056.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
The touch features.
on September 12, 2024
Posted by: Kathy
from Port Coquitlam BC.
[This review was collected as part of a promotion.] So far so good So easy to use. I like the touch features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 30, 2024
Posted by: Jordon11
from Portland
[This review was collected as part of a promotion.] Great oven with lots of options. Would have given five stars but owners manual is mot very buyer friendly. Had to go to YouTube to find how how to operate and connect to internet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com