Customer reviews from tcl.com
TCL - 98" Class S5 S-Class 4K UHD HDR LED Smart TV with Google TV (2023)
Average customer rating
4.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for TCL - 98" Class S5 S-Class 4K UHD HDR LED Smart TV with Google TV (2023)
Customer Rating
5
on March 16, 2024
Posted by: Bob tv guy
Excellent value and great picture !!!!!!!!!!!!!!!!!!!!!
Response from tcl.comBy Brandon TCL Customer Support, March 18, 2024
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Kick back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Best regards,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great TV for a Great Price!
on January 7, 2024
Posted by: RodR
from Austin, Texas
[This review was collected as part of a promotion.] I bought this TV 2 weeks ago with some trepidation as there are few reviews out about it. It was replacing a two year old high end 75” Sony that was just too small for the room. I was concerned that I would be trading picture quality for size. MY fears were unfounded. Picture quality on this TV is as good, or better, than the Sony. I did adjust the color for each picture mode. The screen is remarkably clean with little dirty screen effect. No vignetting in the corners. Being a direct backlit TV I expected to see some blooming but it is not an issue at all. Upscaling and motion processing are quite good. The TV can get very bright when it needs to. I have not done any gaming on it yet but it has great specs for it. The only downside that I have noticed is a slightly reduced viewing angle compared to the Sony. We are super happy with this purchase. Just an amazing value and an amazing TV!
Response from tcl.comBy Brandon TCL Customer Support, January 9, 2024
Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV.
Best regards,
TCL Customer Support
Best regards,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
OMG!!! This TV is GREAT Picture
on September 3, 2023
Posted by: Lat209
from California
[This review was collected as part of a promotion.] OMG!!!! This TV is GREAT Picture quality for TCL!!! I returned my Samsung 77” S95C QD-OLED hands down nice tv, but because it smaller & same price I went to step up and tried this MASSIVE 98” TCL S5 s class and I’m WOW!!!! Good for the deal I got at Best Buy!!!! Football 🏈 NFL here I come!!!!
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5
Fantastic support on this great TV
on September 17, 2024
Posted by: Mark9005
[This review was collected as part of a promotion.] Kenzo provided outstanding service on a call I made regarding trouble shooing and issue that ended up not related to the TV. He helped trouble shoot the issue until we fixed it after determining it was the cable box.
Response from tcl.comBy Brandon TCL Customer Support, September 17, 2024
Hi Mark,
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television!
Sincerely,
TCL Customer Support
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television!
Sincerely,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Billy’s 98 inch TV
on December 9, 2024
Posted by: Billyd53
from Acworth GA
[This review was collected as part of a promotion.] I got this tv 7 months ago and am very happy with it.
Flor helped me with a small problem I was having.
Response from tcl.comBy Josh, TCL Customer Support, December 12, 2024
Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!
Written by a customer while visiting tcl.com
Customer Rating
4
Tv
on May 2, 2025
Posted by: Lams
from Az
Bought tv a year ago remote stopped working 8 months into having the tv.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, May 5, 2025
Hi Lams,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com