Customer reviews from frigidaire.ca
Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Average customer rating
4.4
(248 Reviews)
Rating breakdown 248 reviews
5 Stars
146
4 Stars
72
3 Stars
22
2 Stars
3
1 Star
5
89%of customers recommend this product.
(
212 out of
239)
Customer Reviews for Frigidaire - 24" Front Control Built-In Plastic Tub Dishwasher with MaxDry, 54 dBA - Black
Customer Rating
3
Efficient, Easy
on November 30, 2025
Posted by: Aweliv
We use our dishwasher on a daily basis. Easy to use, saves us water, and dishes come out squeaky clean. We do have an issue with the water not draining properly - we are very meticulous with pre-rinsing with no signs of food clogging the filter so I have to shave off a couple of stars since we've only had it for about 10 months.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, December 1, 2025
Hi there. We’re truly sorry to hear about the drainage issue you’ve been experiencing, especially after using your dishwasher daily. Your experience matters to us, and we want to help get this resolved as quickly as possible. Please contact Frigidaire Canada Customer Care at 1-800-265-8352 or use our Live Chat option on Frigidaire.ca so a representative can assist you directly.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy install and works great so far!! Also very quiet.
on December 19, 2025
Posted by: Kel59
I have only had it a month but so far very pleased with it.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, December 22, 2025
We’re glad to hear that you’re very pleased with your Frigidaire appliance after your first month of use! If you ever have questions or need assistance, our Customer Care Team is available via Live Chat at Frigidaire.ca or by calling 1-800-265-8352 (Monday – Friday, 8:30am – 8pm ET, Saturday 9am – 6pm ET). – Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good product, missing parts
on December 31, 2025
Posted by: Jeff22
Overall happy with Dishwasher. Cleans/dries well and is very quiet. However, the utensil basket is missing one of the top covers, which is very disappointing - makes the basket not as effective for loading forks, knives, etc
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback. We’re glad to hear that your dishwasher is cleaning and drying effectively while running quietly. We’re sorry to hear that the utensil basket is missing one of the top covers, and we understand how this can make loading utensils more challenging. To help resolve this, we recommend reaching out to our support team so we can review your model and provide guidance.
You can connect with us through Live Chat at Frigidaire.ca, or by calling 1-(800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate your patience and are committed to helping ensure your dishwasher works as intended. — Maria
You can connect with us through Live Chat at Frigidaire.ca, or by calling 1-(800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We appreciate your patience and are committed to helping ensure your dishwasher works as intended. — Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Bang for your Buck!
on January 7, 2026
Posted by: Dotti
I wanted a simple get the job done for a good price dishwasher and this one does not disappoint! Replacing a 20 something year old dishwasher, this one is a game changer! Easy to load, drawer stays out. Door stays open where you put it. 2 sprayer arms making both racks usable for all kinds of dishes. Not too complicated or fancy, but for the price range of this, you can't go wrong!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, January 8, 2026
Hi, Dotti! Thank you for sharing your experience! We’re so glad your Frigidaire dishwasher is simple, efficient, and making kitchen tasks easier. Hearing that it’s a game changer after your old unit really makes our day! If you need assistance, please feel free to reach out via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re happy to help. – Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A little disappointed.
on January 12, 2026
Posted by: Loved Kenmore
In camparison to the dishwasher I had before it pales in comparison. That dishwasher was a Kenmore (sadly out of business now) and it lasted from 2003 to 2025. I was told by my plumber that this one would probably only last 8 years, but I guess that's how things are built these days. The racks don't fit my dishes nearly as well. The dinner plates and rim soups always fall over. If I stack the cereal bowls together, they don't get clean. I can't fit as many dishes in as in my old dishwasher. Luckily I kept the cutlery tray from my old dishwasher because the new one is smaller. Having said that, when I arrange the cereal bowls apart from each other, it does a good job and is easy to clean. I like that it has self-cleaning filters, so all you have to clean out periodically is the glass trap and spray arms.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 14, 2026
Thank you for sharing your detailed feedback about your 24" Built-In Dishwasher. We appreciate your honest comparison and understand how important reliability, capacity, and rack design are for daily use.
We’re glad to hear that, when arranged appropriately, the dishwasher cleans effectively and that you find the self-cleaning filters convenient. At the same time, we understand your concerns regarding dish fit and capacity compared to your previous dishwasher. Your insights regarding rack layout and usability are valuable and help inform ongoing product design improvements.
We appreciate your candid feedback and your patience as you adjust to the new appliance. If you’d like additional tips for optimizing the dishwasher’s rack arrangement for different dish types, Frigidaire Customer Care is happy to provide guidance to help get the best results, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
We’re glad to hear that, when arranged appropriately, the dishwasher cleans effectively and that you find the self-cleaning filters convenient. At the same time, we understand your concerns regarding dish fit and capacity compared to your previous dishwasher. Your insights regarding rack layout and usability are valuable and help inform ongoing product design improvements.
We appreciate your candid feedback and your patience as you adjust to the new appliance. If you’d like additional tips for optimizing the dishwasher’s rack arrangement for different dish types, Frigidaire Customer Care is happy to provide guidance to help get the best results, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Cheaply Made But Cleans Well
on January 19, 2026
Posted by: Regretful in NL
This dishwasher is noisy and has no insulation around the outside of the tub to deaden sound. The wire in the racks is half the diameter of my last dishwasher and has wider spacing so some things I used to put in the top rack now fall through. Dishes do come out clean so it does what it needs to do but no frills.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, January 20, 2026
Hi there, thank you for sharing your feedback regarding the Frigidaire dishwasher model FDPC4314AW. We’re sorry to hear about your concerns with the noise level and rack design. While the dishwasher is designed to provide effective cleaning performance, features such as sound insulation and rack spacing can vary by model. If you’re experiencing excessive noise or have concerns about the rack fit, we recommend checking that the unit is properly installed and level. For further assistance or to discuss your concerns in more detail, please contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday to Friday 8:30 a.m.–8:00 p.m. ET, and Saturday 9:00 a.m.–6:00 p.m. ET. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
You get what you pay for
on February 5, 2026
Posted by: Anonymous
The dishwasher works fine but it is so flimsy, I'm not sure how long it will last. The door hinge squeaks every time you open and close no matter how many adjustments our installer make. The utensil holder is smaller than the location in the dishwasher it fits (which is just ridiculous to me, you could have made it to fit, I'm sure it wouldn't have cost that much more) so it slides back and forth which is annoying. We actually
zip tied it in place.
zip tied it in place.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 6, 2026
Thank you for taking the time to share your feedback. We’re glad to hear that the dishwasher is functioning properly, but we’re sorry to learn about your concerns regarding the build quality, door hinge noise, and the utensil holder fit.
We understand how frustrating these issues can be, especially when they affect everyday use. Your comments about the hinge and utensil holder design are important to us, and we will be sure to share this feedback with our product and quality teams for review and improvement.
Thank you again for your feedback. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
We understand how frustrating these issues can be, especially when they affect everyday use. Your comments about the hinge and utensil holder design are important to us, and we will be sure to share this feedback with our product and quality teams for review and improvement.
Thank you again for your feedback. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Replaced under warranty - used for 11 months
on February 11, 2026
Posted by: MazX
There was a manufacturing issue with the machine (tub-leak). It was replaced under warranty. I bought exactly the same version of the machine hoping it will be fine. It is expensive as compared to some other machines.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 13, 2026
Hi MazX, thank you for sharing your experience with us. We truly appreciate your loyalty in choosing the same model again, and we’re glad to hear the previous unit was replaced under warranty due to the tub leak.
We understand that this is an investment, and we certainly want you to feel confident in your purchase. If you have any questions, concerns, or would like additional support, our team would be happy to assist you further.
Please feel free to reach out to us via Live Chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
We’re here to help every step of the way.
— Reed
We understand that this is an investment, and we certainly want you to feel confident in your purchase. If you have any questions, concerns, or would like additional support, our team would be happy to assist you further.
Please feel free to reach out to us via Live Chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. ET.
We’re here to help every step of the way.
— Reed
Written by a customer while visiting frigidaire.ca