Customer reviews from lenovo.com
Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i5 with 16GB memory- 512GB SSD - Gray
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
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4 Stars
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3 Stars
1
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1 Star
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100%of customers recommend this product.
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Customer Reviews for Lenovo - ThinkPad T14 Gen 4 14" Touch-screen Laptop- i5 with 16GB memory- 512GB SSD - Gray
Customer Rating
3
Decent but not without flaws
on August 3, 2023
Posted by: Jimkerr
from Los Angeles, CA
I've had this laptop for about 16 months and has a couple really annoying flaws. At least twice a day the Bluetooth stops functioning. I have to go into Windows settings and disable then enable Bluetooth. Then the WiFi connection becomes unstable for a few days. I still prefer Lenovo over Dell though.
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 4, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
