Customer reviews from lenovo.com
Lenovo - ThinkPad T16 Gen 2 16" Touch-screen Laptop- i5 with 16GB memory- 512GB SSD - Black
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Lenovo - ThinkPad T16 Gen 2 16" Touch-screen Laptop- i5 with 16GB memory- 512GB SSD - Black
Customer Rating
3
Not as impressed as I thought I would be.
on August 27, 2023
Posted by: tfauves
[This review was collected as part of a promotion.] Now that I've had some time to use this machine, I believe I can provide an accurate review. In general, I find this machine to be an improvement over my previous laptop, although my initial expectations have not been met. The keyboard is something I particularly enjoy, although I did find it necessary to reverse the placement of the ctrl and fn keys (a design choice that is odd to me). This adjustment made me feel more comfortable using it
However, I must admit that I'm not a fan of the laptop's finish. While it feels nice to the touch, it seems to attract every fingerprint imaginable. Despite my best efforts, it's as if even the slightest touch leaves behind evidence of my presence. I'm not a creature of constant greasy snacking, but you wouldn't be able to tell from the state of my laptop. Even the keys gather grease and oil, which can be annoying. I keep a stockpile of microfiber cloths on hand just to maintain its appearance.
However, I must admit that I'm not a fan of the laptop's finish. While it feels nice to the touch, it seems to attract every fingerprint imaginable. Despite my best efforts, it's as if even the slightest touch leaves behind evidence of my presence. I'm not a creature of constant greasy snacking, but you wouldn't be able to tell from the state of my laptop. Even the keys gather grease and oil, which can be annoying. I keep a stockpile of microfiber cloths on hand just to maintain its appearance.
Additionally, I've encountered an issue with Bluetooth connectivity. My headphones frequently lose connection, a problem I never experienced with my previous machine. This inconsistency has been a source of frustration, as it interrupts my workflow and forces me to troubleshoot the connection repeatedly.
In summary, while I have a positive overall impression of this machine, it falls short of the high expectations I initially had. The keyboard layout adjustment and the constant need to clean smudges detract from the otherwise positive experience. The Bluetooth connectivity issues only compound these frustrations.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 28, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
