Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
657
4 Stars
87
3 Stars
24
2 Stars
6
1 Star
19
95%of customers recommend this product.
(
533 out of
561)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i5 with 16GB memory- 256GB SSD - Black
Posted by: Stephen Thompson
from San Francisco, CA
Verified Purchase:Yes
I purchased this laptop to use for remote work. I'm an independent consultant and sometimes clients do not provide me with a laptop to do the work, so I need to have a good laptop with a fast enough processor to support virtual meeting software and business applications. The ports support connecting to two monitors, and I could probably do 3 with an external adapter, but I don't need to do that. It comes with Windows 11 which has been easy to use. I was previously using an older version of Windows. This new version automates a lot of the login and connectivity to Microsoft applications, which makes it MUCH EASIER to access all of the tools I need to do my work.
Written by a customer while visiting lenovo.com
Posted by: Valley CAN
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It had a dead a battery out the box, I had to send it in for warranty before I can use it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Justin Bars
from Charlton, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super light and powerful. Battery lasts a long time. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Thom B
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a ThinkPad X1 Carbon Gen via the business program. The program itself is fantastic, but the computer is even better. It's smooth, fast, and incredibly accessible. I've worked on it from a moving car, aircraft, in office, and out of office. The port placement, size, and trackpad are great. No issues integrating with my existing accessories. 10/10, cannot recommend ThinkPad enough.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Marcie Terry
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is very portable and light to carry. Setup was easy and quick.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MikaSalazar2712
from Mexico Yucatan
Verified Purchase:Yes
Only one month after purchasing the speakers are presenting problems.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 5, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Brand new computer already has Hardware problems
on November 4, 2024
Posted by: Should have bought an HP
Verified Purchase:Yes
The computer is brand new, fresh out of the box and the sound does not work. The only way I can hear anything is to wear headphones And unfortunately, it doesn’t seem to be connecting with my wireless headphones properly. Very disappointing for the price.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 4, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing. We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Happy ThinkPad X1 User
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This particular built meets all expectations; speed, size, lightness, presence of right inputs, great speakers, keyboard and especially the touchpad. Unlike other brands, this touchpad can actually replace the need for the mouse.
Written by a customer while visiting lenovo.com