Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
657
4 Stars
87
3 Stars
24
2 Stars
6
1 Star
19
95%of customers recommend this product.
(
533 out of
561)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i5 with 16GB memory- 256GB SSD - Black
Posted by: Erik Mikael
from Brooklyn NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time thinkpad owner. Made the switch from Mac and loving the experience so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Enty46
from Raleigh, North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned and still operate X1 Carbon models from Gen 5 thru Gen 11. They are all good devices due to superb design and consistent build quality, but Gen 11 is no better than earlier models, as the X1 ran a little faster with Win 10 than do the latest models.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Robin Realtor
from Winnipeg, Manitoba / Costa Rica
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a 16” Lenovo Thinkpad and after 4 months it would not power up. I loved it except that it was a little heavy, and the battery only lasted 4 hours.
I bought the Lenovo Carbon X1 14” and it is so light. It feels very solid and is very responsive. It is small enough for me to take it to work, travel and conferences. The battery lasts longer so I don't have to carry my charging cords.
Setting up the computer and warranty was easy to do and user-friendly. The screen is sharp with good color range.
The only thing is some of my designer apps require a larger screen - I would like to see this computer offered as a 16-inch.
It does get VERY hot when rapid charging. So much so that I can't continue using it. But it does charge quickly.
Great computer at a good price point. I am looking forward to using it for years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Robert80
from Laguna Beach ,CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the computer for weeks and it still does not work. Blue screen! I need to expediate the one that is being built or I need to change the address.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 26, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SNguyen
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great feel and sturdy, high material quality. ough, powerful laptop full of features
Powerful but very portable laptop. I got mine with a 5G capability for when I travel. It was easy to activate with the E-Sim. This computer is built tough, I love the Windows Hello capability so I can sign in with the front camera only. I got a 1TB SSD drive and 32Gb RAM, along with the advanced VPro i7 processor to make sure it will serve me well for years to come. The 14” size is perfect for travel, and the 5G service has already come in handy when my Internet provider was down for hours. I still had the ability to get online and do work. I love the tough Lenovos, and highly recommend them
Powerful but very portable laptop. I got mine with a 5G capability for when I travel. It was easy to activate with the E-Sim. This computer is built tough, I love the Windows Hello capability so I can sign in with the front camera only. I got a 1TB SSD drive and 32Gb RAM, along with the advanced VPro i7 processor to make sure it will serve me well for years to come. The 14” size is perfect for travel, and the 5G service has already come in handy when my Internet provider was down for hours. I still had the ability to get online and do work. I love the tough Lenovos, and highly recommend them
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Scott7405
from Northern Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer, nice compact size for the performance!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LSZT
from Portland, Oregon
Verified Purchase:Yes
Great performance, Very good and visible keys because of black finish, a bit late starting (not like the yoga)
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Scottcy
Verified Purchase:Yes
[This review was collected as part of a promotion.] light ,quick and solid. always buy Thinkpad for our office.
Written by a customer while visiting lenovo.com