Customer reviews from lenovo.com
Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
49
4 Stars
21
3 Stars
3
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Customer Rating
5
T16 computer at great price, super delivery
on November 25, 2023
Posted by: Flamingo Girl3
from Algona, IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product from Lenovo - checks all the boxes for what I needed. Anti-glare screen, 16" screen with numeric keys, speed, computer storage. Best of all was the Black Friday sale price in early November and very prompt shipping/service. Ordered at noon on a Thursday and arrived via UPS on Friday.
Written by a customer while visiting lenovo.com
Posted by: Brooksdanl
from Las Vegas, NV
Verified Purchase:Yes
My first Lenovo and it is Outstanding. Very responsive and easy setup. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LizBSC
from Durham, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great machine, plenty of power to work with large excel sheets and customizing to add WWAN is a plus!
Written by a customer while visiting lenovo.com
Posted by: Wmengel
from Buffalo, NY
Verified Purchase:Yes
Battery life is terrible. Albeit, this has the smaller battery but life still hovers around three hours.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists,we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists,we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: _John_
Verified Purchase:Yes
[This review was collected as part of a promotion.] The T16 Gen1 is a popular laptop at work, decided to purchase a Gen2 for home software development since my Dell Vostro developed issues right after the warrantee expired. Good battery life, solid case. Three improvements can be made in the T16. The left side USB port is too close to the HDMI jack for some USB memory sticks. The Ctrl & Fn keys are reversed. There is a reverse option in the Bios but you need to put stickers on the keys. The power saving option doesn't follow the Windows settings at times. This could be a Windows issue but I haven't noticed it on any computer at work. Sometimes the screen blanks prematurely after 30 seconds of non-use when plugged in and I have to log in again.
The Yes/No review question needs review. "Would you like to receive loyalty rewards or enter the sweepstakes?"
Written by a customer while visiting lenovo.com
Posted by: dz12
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] terrible battery life, 3 hours max per fully charged battery
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 10, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mobile one
from Cincinnati oh
Verified Purchase:Yes
So much faster than my dell computer, worked great from the start.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jamaal S
from Merrillville, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just switched from HP to Lenovo and I couldn't be happier. It's lighter, more powerful and more reliable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com