Customer reviews from lenovo.com
Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
49
4 Stars
21
3 Stars
3
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Posted by: hasb
from Pittsburgh, Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good, powerful laptop for business & legal use. Display quality is less than desired; especially when compared to other laptops in the same price range.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: dz12
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] terrible battery life, 3 hours max per fully charged battery
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 10, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jim Dr
from Chicagoland
Verified Purchase:Yes
[This review was collected as part of a promotion.] This my second Thinkpad. It is a solid workhorse of a Laptop. Quick, with great features! The OLED Display is great. I love the color of the Laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: mlinSF
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to send this back because I hated the keyboard. The number pad on the side meant I was always arching my wrist in a fatiguing way. All the other features might be great - but I type all day, so this was a dealbreaker
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 4, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Gaten
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s great and helps me with everything i need it to do for me
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Best lightweight 16" laptop, easy to carry, fast
on November 12, 2024
Posted by: d43m0n
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid laptop for the price, only missing thing is backlit keyboard.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great build and functionality is perfect for offic
on December 29, 2023
Posted by: CrisO822
from Guam
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great build for a laptop. Price is reasonable. Suits my intended use for the office.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JBaxter5256
from Huntsville, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am enjoying use of my new Lenovo T16 G2 laptop and finding it to be a very effective tool. I particularly like the layout of its screen and the sharpness and brightness of the display.
Written by a customer while visiting lenovo.com