Customer reviews from lenovo.com
Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
49
4 Stars
21
3 Stars
3
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Customer Rating
5
Lenovo is my new go to business laptops to order
on April 29, 2024
Posted by: Task Master
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works flawlessly out of the box! Especially with multi monitor setups. Well worth the price.
Written by a customer while visiting lenovo.com
Posted by: KevinFSNWPA
from erie, pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] very rare issues with the display so be sure to purchase the warranty
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RMC35
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great little laptop. Very light weight. Use it on a daily basis.
Written by a customer while visiting lenovo.com
Posted by: AElam
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good computer, but has started to freeze extremely often, even though I’ve had it for less than a month.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 15, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mr David
Verified Purchase:Yes
Not a true 16”. It’s a real 15.6” jimmy rigged to be a true 26”. I’m extremely disappointed.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 15, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mitch Sam
from Weston, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop that was very easy to set up, and very functional. It was easy to get on my data to the new system. Very fast computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SJFox
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice set up, Compact design, seems rugged. The documentation could be better as to Memory slot and upgradeable sizes allowed. The fact that it has an extra M.2 port is nice but no information as to this and the size board allowed in documentation. This would be great to know.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jim Dr
from Chicagoland
Verified Purchase:Yes
[This review was collected as part of a promotion.] This my second Thinkpad. It is a solid workhorse of a Laptop. Quick, with great features! The OLED Display is great. I love the color of the Laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com