Customer reviews from lenovo.com
Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
49
4 Stars
21
3 Stars
3
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for Lenovo - ThinkPad T16 Gen 2 16" Laptop- i5 with 16GB memory- 256GB SSD - Black
Customer Rating
4
PC good just not good for google platform user.
on September 27, 2023
Posted by: IT department Jigs
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] PC performance is good; I am facing an issue with Google apps on our laptop. Laptop processors create a lot of dump files if it is related to Google products, mainly Google Drive.
Affecting the regular business
Written by a customer while visiting lenovo.com
Customer Rating
3
Not as impressed as I thought I would be.
on August 27, 2023
Posted by: tfauves
[This review was collected as part of a promotion.] Now that I've had some time to use this machine, I believe I can provide an accurate review. In general, I find this machine to be an improvement over my previous laptop, although my initial expectations have not been met. The keyboard is something I particularly enjoy, although I did find it necessary to reverse the placement of the ctrl and fn keys (a design choice that is odd to me). This adjustment made me feel more comfortable using it
However, I must admit that I'm not a fan of the laptop's finish. While it feels nice to the touch, it seems to attract every fingerprint imaginable. Despite my best efforts, it's as if even the slightest touch leaves behind evidence of my presence. I'm not a creature of constant greasy snacking, but you wouldn't be able to tell from the state of my laptop. Even the keys gather grease and oil, which can be annoying. I keep a stockpile of microfiber cloths on hand just to maintain its appearance.
However, I must admit that I'm not a fan of the laptop's finish. While it feels nice to the touch, it seems to attract every fingerprint imaginable. Despite my best efforts, it's as if even the slightest touch leaves behind evidence of my presence. I'm not a creature of constant greasy snacking, but you wouldn't be able to tell from the state of my laptop. Even the keys gather grease and oil, which can be annoying. I keep a stockpile of microfiber cloths on hand just to maintain its appearance.
Additionally, I've encountered an issue with Bluetooth connectivity. My headphones frequently lose connection, a problem I never experienced with my previous machine. This inconsistency has been a source of frustration, as it interrupts my workflow and forces me to troubleshoot the connection repeatedly.
In summary, while I have a positive overall impression of this machine, it falls short of the high expectations I initially had. The keyboard layout adjustment and the constant need to clean smudges detract from the otherwise positive experience. The Bluetooth connectivity issues only compound these frustrations.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 28, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: kromero
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Computer works fine and no issues with setup or speed. Battery life however could be better. I barely get 4 hours on it. My HP that this replaced got 6 when I retired it at 7 years old
Written by a customer while visiting lenovo.com
Posted by: Bikeguy
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] As always, the Thinkpad is a solid machine. I've been using them for years. Great value for the money. Durable and just plain work.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Matt Mitchell
from Kalamazoo, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is very powerful and can do literally everything I have thrown at it so far. Works extremely fast and multi-tasks better than just about any other machine I have used. Only 2 downsides I have would be the battery life isn't the best but really because it can do so much I didn't expect an amazing battery life, and it doesn't have a numberpad which isn't a dealbreaker but because the size makes it more than capable of fitting one I don't see why it isn't just there by default.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: FernandoR
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer is excellent. Chosen because of the number keypad, but the tactile feel of the keys, the quick response make this a great machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com