I made many changes to the the case before the I was happy with it.
Response from Samsung USBy R&R, February 20, 2025
How are you Robert,
We are happy to receive your feedback on your Outdoor Cover. Making adjustments can help how we use our devices. It’s great that you were able to discover a setup that works for you. We are always looking for opportunity to learn from our customers and how they are utilizing their accessories and we are glad yours is working out so well for you. We hope you are able to continue to be productive with your Galaxy Tab S9. Thank you for reaching out. We value as a part of the Samsung family.
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
It's okay. But I'd really like it to protect the screen, too.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 24, 2024
Hi Judith, thank you for sharing your thoughts about your Samsung Outdoor Cover for Galaxy Tab S9 with us. We are so happy tohear you are overall pleased with the features and usage of this case with your new tablet. If you are concerned about the protection of your display, we have available screen protectors for this tablet to give you the additional peace of mind. We hope you'll reach out to us again any time with additional feedback or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The case is perfect. Sturdy, protective, not too big. Just right.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Broke after six months
on March 23, 2024
Posted by: MidnightMelody
from Alameda, CA
Expertise:Expert
Bought this new from the Samsung website in September 2023. Within six months the stand broke and now swings loosely, will not support the device any longer. This product failure following routine use, no abuse or excess wear. Checking to see if there is a warranty on these...
Response from Samsung USBy Social Commerce, May 17, 2024
Aloha MidnightMelody, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Outdoor Cover for Galaxy Tab S9. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support at your earliest convenience if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
All around an excellent investment to protect your Tab. Only complaint is that the edges along the sides are slightly flexible which can look a little mishapen @ times. Minor complaint. slight manipulation gets it to look straight and uniform again. I definitely feelTAB S9 is safer when in this case. The stand/handle is very sturdy. This is my go to work case. Highly recommended. Not perfect but pretty great.
Very nice cover. Makes handling the tablet easier and setting it on a flat surface with the kickstand. The pen feels secure and the power and volume buttons easy to press. Overall very happy with this case.