Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.6
(632 Reviews)
Rating breakdown 632 reviews
5 Stars
511
4 Stars
68
3 Stars
26
2 Stars
6
1 Star
21
93%of customers recommend this product.
(
416 out of
446)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: MWH Sr
from Saint Louis, Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop and a very good value for the money. Screen is super bright
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Heather D957
from Oklahoma City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lenovo is my absolute favorite and this thinkpad is absolutely awesome! I travel 50%+ of the time and it’s perfect. Very reliable!
Written by a customer while visiting lenovo.com
Posted by: Niccole K
from Overland Park, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using the ThinkPad X1 Carbon Gen 11 (Intel, 14”) for a few weeks now, and I’m seriously impressed. It’s incredibly lightweight but still feels solid and durable—perfect for frequent travel. The keyboard is exactly what you'd expect from a ThinkPad: responsive and comfortable for long work sessions. Performance-wise, it’s fast, quiet, and handles multitasking with ease. Battery life easily gets me through a full workday. The matte screen reduces glare, and the overall build quality is top-notch. Definitely a premium laptop that lives up to the ThinkPad reputation!
Written by a customer while visiting lenovo.com
Posted by: Luca_gr
from Italy
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the best product for business purposes. Quality and performance are really above expectations.
Written by a customer while visiting lenovo.com
Posted by: SJ Take
Verified Purchase:Yes
[This review was collected as part of a promotion.] Started to get the blue screen when I restarted laptop. Unable to install updates. Laptop is slow.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 6, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. The Blue Screen of Death (BSOD) is a windows error message generated to halt the system. BSOD can be caused by a software conflict, incorrect driver loaded or even Hardware failure. Please utilize the following link to assist with troubleshooting this issue:
https://support.lenovo.com/us/en/solutions/ht501260
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht501260
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous35
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reliable. Sturdy. Light. The ThinkPad X1 is worth it's price given that it is a solid investment for business or personal use. It's portable and light while still being a reliable laptop. I love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LShort
from Minneapolis, MN
Verified Purchase:Yes
While I have owned several ThinkPads and generally think they are good, this one has given me more hours of issues than any other. Service has been fine, but I have better things to do than mess with a brand new machine.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 22, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We are always trying to improve our Lenovo product to provide you with a better experience. We request you to please explain the issue you are facing or reach out to our customer care at 1-855-253-6686 Option #3 who should be able to fix the issue as early as possible.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ray Sinanaj
from Somere,ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop perfect for web dev. Keyboard is unmatchable, nice screen and super sleak
I would recommend this to a friend!
Written by a customer while visiting lenovo.com