Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product.
(
414 out of
443)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: JVL Colorado
from timnath, colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] The function key is in the bottom left corner for anyone whom that is a concern to, like me. It was enough to return the machine.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 17, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
One Best a kind - Best Laptop for Business
on September 11, 2023
Posted by: Dan_K
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an X1 Carbon that was 4 years old. I wanted a new PC, and I didn't look at anything else but a new X1 carbon. Lightweight, portable, has multiple ports, still a gamechanger. This ThinkPad is as legit as it comes. I will never use any other brand. Well worth the price
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: The Professional Moniker
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best laptop I’ve ever owned bar none. The ease of use, the size, the weight, and especially the battery life are all above and beyond my expectations.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Smad
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very pleased with this laptop. It is lightweight and very versatile. I've used it for a variety of purposes from creating documents and presentations to video-conferencing with a friend overseas.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Shetty
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 11 has been a game-changer for me with its smooth performance, making tasks feel effortless. Its compact design is a real space-saver, and the icing on the cake is the impressively long-lasting battery life that keeps me powered throughout the day.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: _j_o_h_n_
from OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced 10 year old X230 with this. Still maintains a high build quality. I prefer the feel of the laptop keys on the X230; otherwise, a vast improvement in usability and features. Not loaded down with a bunch of useless bloatware.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sjhaws
from Lehi UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a fantastic machine that crams a lot of power in a small form factor. The only reason that I didn't give it 5 stars is that the battery management system has to be reset about annually. Which is not hard, it's just a manual process
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Scott201
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality product. The keys are a little softer than my previous Carbon X1 but otherwise I think it will prove to be a sturdy computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com