Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product.
(
414 out of
443)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: psDCgeo
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been a Lenovo fan for years. My reasons, purely functional; great keyboard, nice compact design and reliable service.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MattLeger
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop. Lite weight and very user friendly.
Written by a customer while visiting lenovo.com
Posted by: dbs1
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome laptop. Small, lightweight with plenty of power and battery life for my usage. I use it mainly for programming and it's everything I wanted. Perfect if you need a nice portable laptop to bring around with you throughout the day.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Noah Cluff
from UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for college and it works wonders! I haven’t run into any issues and it runs butter smooth.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RyRy84
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick and sleek. Fast wifi when paired with the right router. Awesome productivity.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Raptor14
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop looks sleek with nice matt color. The laptop is relatively light and good.
Written by a customer while visiting lenovo.com
Posted by: Philippa Gamse
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a lovely machine, with a great screen display and keyboard feel. Unfortunately, mine came with a very strange problem around the keyboard randomly producing the wrong letter - (which just happened as I am typing this review), and I was not happy with the initial support from Lenovo (I purchased the premier level). Hopefully an engineer is coming today and this will be resolved.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 27, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
In future if you face any issues, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
In future if you face any issues, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DenverUser
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, a good performer for home use. Docking Station is a must, although there is only one compatible option from Lenovo, for an Ethernet connection, and external monitors, mouse and keyboard. I wouldn't recommend for travel as the keyboard is awkward to use and screen is small.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 15, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com