Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7 out of 5
4.7
(625 Reviews)
Open Ratings Snapshot
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product. 
(
414 out of 443
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Customer Rating
5 out of 5
5
Brilliantly ease set up
on December 9, 2023
Posted by: Tedbilbo
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] The setup from start to finish was flawless. I was up and running the same day. With more than 30-years of setting up new computers, I am blow away with the user friendly operation. I planned a week to fully set up the new laptop before achieving full productivity. Surprise, I had full use of the PC and my data…immediately! Microsoft was an equally smooth transition.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Small but powerful
on April 12, 2024
Posted by: Joe1123
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm the tech guy for our small family business and I set my wife up with her first X1 carbon back in 2019. She loved that one because of it's size, weight and ease of transport, so when that was on the fritz (currently getting the OS fixed), the latest and greatest seemed like a good option. So far she's still really happy with the performance of it, and it's still in a very small form factor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Exceptional Performance and Value!
on August 9, 2024
Posted by: Mashael B
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Lenovo ThinkPad X1 Carbon Gen 11 Intel (14”) - Black, and I am absolutely thrilled with my choice. This laptop offers an outstanding blend of performance, design, and value that’s hard to beat.
Performance: The speed and responsiveness are remarkable, thanks to the powerful processor and ample RAM. Whether I’m multitasking with multiple applications or running demanding software, the Lenovo handles everything smoothly without any lag.
Design: The sleek, modern design is both professional and stylish. It’s lightweight and easy to carry, making it perfect for both work and travel. The keyboard is comfortable and responsive, and the touchpad is smooth and precise.
Display: The high-resolution display is bright and vibrant, offering crisp visuals and excellent color accuracy. Watching movies and working on creative projects has been a joy.
Battery Life: The battery life is impressive, lasting me through a full day of work with some power to spare. I love not having to worry about charging constantly.
Value: For the features and quality, this Lenovo laptop offers incredible value for the price. It’s a solid investment for anyone needing a reliable and high-performing laptop.
Overall, I highly recommend this Lenovo laptop to anyone looking for a top-tier device without breaking the bank. It has exceeded my expectations in every way, and I’m confident it will do the same for you!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great
on December 18, 2023
Posted by: Good job 1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop with strong performance. Very light and compact
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop for work
on April 17, 2024
Posted by: Miladk
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this laptop. Just the right size for work & fast
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
verified purchase
on August 24, 2024
Posted by: gookuu
from Sunnyvale, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed this one for my personal use to do simulation and some light graphics rendering. Had this machine for over a month and so far really happy about it
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lightweight and delightful
on June 26, 2023
Posted by: T Sley
from Chattanooga, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazingly compact and lightweight laptop. Changed the way I work while traveling! I can work on the tray table and in lounges. So easy to carry.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Slow
on January 7, 2024
Posted by: Pete1234667890
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s surprisingly slow using windows 11. Builds that take a few seconds in wsl/ubuntu take several minutes in windows. Other similarly configured Lenovo X1s/P1s I have don’t act the same.
Response from lenovo.comBy Poornima_LenovoCustomer ServiceJanuary 8, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/

Please let us know if this helps!

Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
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