Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: bmomjian
from Newtown Square, Pennsylvania
Verified Purchase:Yes
This laptop is so perfect, it rarely changes from year to year. I did get an Gen10 model last month but it was a P-type CPU that caused the laptop to be too hot on my lap. The return was amazing easy and my Gen 11 with U-type CPU is like my old Gen 5, which I loved.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Clive12
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Carbon Gen 11 is a fantastic machine. I know that these laptops are great because I have used one (Gen 6) daily for 5 years on my work (working that machine sometimes 12-14 hours per day). I will say, do opt for a solid processer, you will not regret it.
Written by a customer while visiting lenovo.com
Posted by: Radmit3
from New york
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop for everyday. If you’re looking for something to last and keep up with your work this is the computer for you.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SEHM
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new Lenovo was easy to set up. It’s extremely light weight and compact so will be great for travel. I also purchased the docking station which I highly recommend (it is also compact so does not take up a lot of desk space)
Written by a customer while visiting lenovo.com
Posted by: NanaP
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only had it for a few weeks but so far, I love it. It's super light, the battery life is good but doesn't live up to the expectation I had based on the online info but it charges very quickly so that makes up for it. My pet peeve is that the fingerprint sensor was not easy to find the first time I used it. I wish it came with a full instruction manual with clear instructions in different languages.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Libby26
from Nebraska
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop I received was defective. It didn't even start. It was not my first Lenovo computer, but will be the last.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Carlosvn
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm really happy with my laptop, 100% recommended!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Reann
from USA
Verified Purchase:Yes
My job gave us this laptop to work from home… l loved it so much, I bought one for my personal use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com