Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product.
(
414 out of
443)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: Topexcel
from Indianapolis IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was nice ordering the lenovo thinkpad online. I got a discount
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Christina CC
from Silver Spring, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I read lots of reviews and scoured the internet for what laptop would meet my needs. For work, I have lots of tabs open, work with large data sets and need a laptop that won't give me spill errors in excel. I am so happy with the X1 ThinkPad from Lenovo. The keyboard is great, speed is excellent. There are plenty of ports and storage capacity is perfect for what I need.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WayneTB
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it so far. All the ports work (hdmi port on former laptop never worked). That one got prone to overheating, hope this one doesn't.
This one is really, really fast and the graphics if phenomonal.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Castro Logistics LLC
from Chicago Ridge IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing laptop for business and everyday use!! Fast super light and the security on this thing is extremely superb!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: C139
from Somewhere on this planet
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great speeds, quality and features. Love the sleek design and very light. Nothing else to say; it suits my needs well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gary Utrup
from Lewisville, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light and fast laptop. It has taken a bit to adjust to Windows 11.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CLMM
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's light weight, small but powerful enough for what I'm doing. I am content with this ThinkPad X1 Carbon Gen 11 Intel (14”) for now and time will time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brian CB
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not much better than my old version. Honestly, it's a bit faster than my Lenovo X1 Gen 7, but the battery is absolute garbage. I'm not sure if AMD processors or the upcoming Intel processors will be better, but the whole package feels... kinda lacking for a $2,000 ultraportable in 2023. This is especially so because the screen isn't even 4k.
As a side note, the new IR camera and Windows Hello login is much better, but it doesn't simultaneously work with both the built-in camera and the external (Windows Hello compatible) camera I've been using for a couple years because... Windows just doesn't seem to support two Windows Hellos based cameras at a time???
Windows is better for my work, but Mac is looking a lot better these days.
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 6, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com