Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product.
(
414 out of
443)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: Robin Realtor
from Winnipeg, Manitoba / Costa Rica
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a 16” Lenovo Thinkpad and after 4 months it would not power up. I loved it except that it was a little heavy, and the battery only lasted 4 hours.
I bought the Lenovo Carbon X1 14” and it is so light. It feels very solid and is very responsive. It is small enough for me to take it to work, travel and conferences. The battery lasts longer so I don't have to carry my charging cords.
Setting up the computer and warranty was easy to do and user-friendly. The screen is sharp with good color range.
The only thing is some of my designer apps require a larger screen - I would like to see this computer offered as a 16-inch.
It does get VERY hot when rapid charging. So much so that I can't continue using it. But it does charge quickly.
Great computer at a good price point. I am looking forward to using it for years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Robert80
from Laguna Beach ,CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the computer for weeks and it still does not work. Blue screen! I need to expediate the one that is being built or I need to change the address.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 26, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SNguyen
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great feel and sturdy, high material quality. ough, powerful laptop full of features
Powerful but very portable laptop. I got mine with a 5G capability for when I travel. It was easy to activate with the E-Sim. This computer is built tough, I love the Windows Hello capability so I can sign in with the front camera only. I got a 1TB SSD drive and 32Gb RAM, along with the advanced VPro i7 processor to make sure it will serve me well for years to come. The 14” size is perfect for travel, and the 5G service has already come in handy when my Internet provider was down for hours. I still had the ability to get online and do work. I love the tough Lenovos, and highly recommend them
Powerful but very portable laptop. I got mine with a 5G capability for when I travel. It was easy to activate with the E-Sim. This computer is built tough, I love the Windows Hello capability so I can sign in with the front camera only. I got a 1TB SSD drive and 32Gb RAM, along with the advanced VPro i7 processor to make sure it will serve me well for years to come. The 14” size is perfect for travel, and the 5G service has already come in handy when my Internet provider was down for hours. I still had the ability to get online and do work. I love the tough Lenovos, and highly recommend them
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Scott7405
from Northern Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer, nice compact size for the performance!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LSZT
from Portland, Oregon
Verified Purchase:Yes
Great performance, Very good and visible keys because of black finish, a bit late starting (not like the yoga)
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Scottcy
Verified Purchase:Yes
[This review was collected as part of a promotion.] light ,quick and solid. always buy Thinkpad for our office.
Written by a customer while visiting lenovo.com
Posted by: Rob Ipp
from El Salvador
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seems to be a very well built computer. The keyboard is quite satisfying. The size is ideal. Light and thin for a 14" laptop. The camera is good as are the ports. I read a number of reviews on reddit and other places that mentioned thermal issues, fan noise and short battery life which had me quite worried. However I have not had any of these problems. In fact, if the fan ever runs, it must be quieter than the air conditioning because I've never heard it. Everything works as intended. Microphone and speakers are quite good for video conferencing. My spec'ed up model, with the i7, 1tb and 32gb of ram obviously handles my typical multitasking workload (Teams, edge, chrome, excel, word, onenote, outlook and monday.com app) without breaking a sweat. Admittedly the version I got is probably overkill for my use case, but I don't regret the purchase. I would definitely recommend this computer.
Written by a customer while visiting lenovo.com
Posted by: ACho
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good, but on Microsoft teams the volume on the mic is extremely low.
Written by a customer while visiting lenovo.com