Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
506
4 Stars
68
3 Stars
25
2 Stars
5
1 Star
21
93%of customers recommend this product.
(
414 out of
443)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-Screen Laptop - Intel Core i7 with 32GB Memory - 1TB SSD - Black
Posted by: HowZ
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Computer has been very good in first few weeks of use. Happy with performance. Very light but still seems solid overall. Only complaint is the location of the Fn and Ctrl keys are in the opposite place of every other computer keyboard including my old Lenovo. It is driving me crazy with the number of times I have incorrectly used the Ctrl-C or other Ctrl key combinations because I actually hit Fn-C. I'm learning to compensate but not sure why Lenovo made the change.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IBGS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the lightweight sleek design, super fast. Great all-round laptop
Written by a customer while visiting lenovo.com
Posted by: Ian N
from Pasadena CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent little laptop. Very capable and versatile as well as small enough to take anywhere without being too small. Very pleased with the ThinkPad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: VIBEARCH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shipment wasn't on time. Laptop keeps beeping with no applications and notifications on.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 27, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
An office fire led to a great laptop purchase
on December 27, 2023
Posted by: aldebar
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered the ThinkPad X1 Carbon Gen 11 after using a loaner from our IT company after an office fire. I had already been shopping around for a laptop and was pretty sold on a ThinkPad but wishing I would be able to "test drive" one. I consider the fact that our IT company uses Lenovo exclusively for their clients a silver lining to the fire at my office. I was able to test out an older model and fell in love. When I came time for me to finally order one for myself, my choice was a no brainer.
I took awhile for me to get used to the newest version of Windows but I love the operating capabilities of my new laptop. It's quick, easy to use, and has everything I need to work from anywhere. It's small and SO LIGHT.
I love it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: shastryr
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used ThinkPad X1 for almost 5 years from work and was very happy with the performance and its ruggedness.
So when I retired, I bought latest X1 Gen11 with 32 GB and 1TB SSD. I know this will last me at least another 10 years, if not till end of my life!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Juan Serrallonga
Verified Purchase:Yes
[This review was collected as part of a promotion.] outstanding speed and graphic display, smooth keyboard but with good tactile feeling
Written by a customer while visiting lenovo.com
Posted by: Vivic
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the size and weight of the laptop. However, it is very easy to get fingerprint on the case.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com