[This review was collected as part of a promotion.] Great product. Is everything that I expected. Could have not gotten a better deal unless I was on the website.
[This review was collected as part of a promotion.] Sorry, I hated the rough frosted glass texture and feel of the keyboard. I had to return it. I liked the size, however it weighed a bit more than expected.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
[This review was collected as part of a promotion.] The laptop gets very hot. Needs much better ventilation
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.
[This review was collected as part of a promotion.] I’ve used this laptop line for a few years now at my previous job, so when I had to pick out my setup for a new job I knew I could trust the X1 for what I needed. The laptop is snappy and responsive, no issues with hangups or crashing. Very pleased to say the quality of product this far has continued with this purchase.