[This review was collected as part of a promotion.] I'm unimpressed with the value for what was paid for this laptop. It has the vPRO i7 and still lags when I have multiple windows open or connected to another monitor. I'm kindof stuck with it until I'm forced to replace it and will most likely venture outside of Lenovo after this.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 3, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] Really love my new laptop! The size and weight make it great for my constant work travel. I'm still getting used to using it as a tablet as that's new for me, but love having that option!
[This review was collected as part of a promotion.] I've had two other laptops since my last ThinkPad. A new executive we hired sensed my frustration and recommended I go back to Lenovo. I did and will never leave. I could have saved so much time! Top Notch. Thank you! PS - I don't normally write recommendations.
[This review was collected as part of a promotion.] I recently purchased a Yoga 9i and my boss liked it so much that I gave it to him and purchased this X1 for me instead. This one has more power with the more RAM at 32 and has better battery life than the Yoga 9i with the Hi-Res OLED screen. This screen is not as nice but, I work mostly with additional monitors most of the week and laptop mode when I travel which means the screen is of less importance to me than good battery life. Overall all the Lenovo's I have owned are great laptops and this one is the best right now in terms of power and speed. Hoping for the same longevity as all others. Thanks for making good quality products.