Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 13, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
[This review was collected as part of a promotion.] Perfect laptop! It was quick to setup and has a nice size screen. It is easy to transport between work and home. This laptop is fast and the video calls are high quality. This laptop has excellent performance and meets all criteria for a dependable computer companion.