Customer reviews from hp.com
HP - 23.8" Touch-Screen All-In-One - Intel Core i5-1335U - 8GB Memory - 256GB SSD - Shell White
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for HP - 23.8" Touch-Screen All-In-One - Intel Core i5-1335U - 8GB Memory - 256GB SSD - Shell White
Customer Rating
1
3 good support calls, 1 not so good.
on January 30, 2026
Posted by: Richie Pem
Mouse did not work, support lady would not send new one, you asked for a review, which I gave, but you didn't like an honest review, last HP product I buy then.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Inky B
Verified Purchase:Yes
I bought this for my wife to replace her 10 year old Lenovo which had 'stopped working'. I bought it because I had generally been very satisfied with HP computers and printers in the past. I had expected a new computer to be an improvement but that has not been our experience. From simple features, such as being very slow to wake up from 'sleep' to difficulty in re-establishing the full functionality of email accounts. Part of the problem is the hugely overcomplicated nature of Windows 11. It takes up a phenomenal amount of the hard disc space and is full of quite unnecessary 'bells and whistles' which cause any simple process to take three times longer than earlier versions of Windows. if this is progress then i am afraid it is in reverse gear!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: GBBK
from Somerset. England.
Verified Purchase:Yes
Bought to update previous one while at a good offer. Ample for what I need.
I would recommend this to a friend!
Written by a customer while visiting hp.com