Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
4
Simple love the phone .
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Every thing about this phone is nice not that I know how to use any of it .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great, but
on July 29, 2024
Posted by: Andakim
[This review was collected as part of a promotion.] The Galaxy Z Flip5 offers a unique foldable design that's definitely eye-catching, but it has its pros and cons. The foldable screen is a fun feature and adds some versatility to its use, but it still feels somewhat fragile compared to traditional phones. Performance-wise, it handles daily tasks well, though it can lag a bit with more demanding applications. Battery life is average and might not get you through a full day of heavy use. Overall, while the Z Flip5 has its innovative charm, it might not be worth the premium for everyone.
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there Andakim,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to provide additional feedback with us regarding the purchase of your Z Flip5 or if you would like any further assistance. We'd enjoy hearing more from you! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to provide additional feedback with us regarding the purchase of your Z Flip5 or if you would like any further assistance. We'd enjoy hearing more from you! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!
on July 29, 2024
Posted by: Cjp3036
[This review was collected as part of a promotion.] The phone is hands down an amazing phone and to make it untouchable is the galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zflip 5 rock's 1 year later
on July 29, 2024
Posted by: TroicI
[This review was collected as part of a promotion.] I bought the Zflip 5 a 1 year ago, since the first i love it, feel grate in hand, pocket, fast and good camera, good video.
I listen/watch a lot of youtube premium, leaving the phone or a table it's so easy for my kids to watch the cartons, music video.
I was consort by the build quality, but not know, i just love it. Grate camera/video, sound, battery, charging speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
legit mobile phone?
on July 29, 2024
Posted by: f0DaRealist1z
[This review was collected as part of a promotion.] great design, compact. simply open to answer/close to hang up. a powerful tech device with Galaxy AI included as well! having such a user friendly interface will help this product navigate from any store shelf to in hand and out of the box no cap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great little foldable!
on July 29, 2024
Posted by: RansomXX
[This review was collected as part of a promotion.] This phone is amazing. I love the outer screen, the beautifully flat folding when closed, the seamlessly integrated Galaxy AI, it's a great device. My biggest negative is, the camera quality can not hold a candle to the Ultra line! I will permanently switch from the Ultra once the camera is better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Flip 4
on July 29, 2024
Posted by: Galaxyflipfan
[This review was collected as part of a promotion.] Review for Galaxy Flip 4
I truly like all the features offered by galaxy. Use phone for personal use and work. Teams, outlook, calendar are handled well by this device. Like the phone folding feature as it's easy to store in pockets. I recently pre ordered the galaxy flip 6 device, which has a larger front screen.
I truly like all the features offered by galaxy. Use phone for personal use and work. Teams, outlook, calendar are handled well by this device. Like the phone folding feature as it's easy to store in pockets. I recently pre ordered the galaxy flip 6 device, which has a larger front screen.
Flip 4 screen did crack twice but used warranty on first exchange and insurance on second swap. Hopefully the 6th generation comes with a stronger screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My New Favorite Phone
on July 29, 2024
Posted by: WalK500
[This review was collected as part of a promotion.] The compact size of this phone makes it easy to carry. I love the flip design, the cover screen makes it easy to take pictures, interact with your playlist, check messages and answers video or audio calls without opening the phone. The AI feature is convenient and amazing when word or audio interpretation is needed. This phone is used for work and play, pictures and video have amazing quality and the battery holds up well. My next phone will definitely be a flip and I recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US