Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
This is a great device
on July 29, 2024
Posted by: Wolverine0925
[This review was collected as part of a promotion.] This device is great for it's flip capable and small . The AI is on par or better then most phones. I enjoy gaming , video , and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good and reliable phone
on July 29, 2024
Posted by: HaydenB
[This review was collected as part of a promotion.] Phone is reliable and very good and easy to use. Can easily watch videos on the screen and folding it is easy and makes it harder to scratch or shatter
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy z flip 5 is amazing
on July 29, 2024
Posted by: ELBow543
[This review was collected as part of a promotion.] I have utilized the large rear screen for reading messages and answering calls its perfect for taking timed group photos. The compact size is amazing getting a full size smart phone and sits deeper in my pocket when folded I love it. Been playing around with the samsung AI that been real fun over all a great product and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
super cute and love the functionality!!
on July 29, 2024
Posted by: Orionz
[This review was collected as part of a promotion.] I use my flip 5 for everything in my life. It's such a cute fashion statement!! Every time that I whip out my phone everyone who hasn't seen it before BEGS me to look at and use it! I love how small it is because it fits nicely in my pockets and bags and is definitely my favorite phone I've ever owned.
The new galaxy ai features are pretty neat, sometimes I use them when I can't find the right words for an email I need to send
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My z flip 5 review
on July 29, 2024
Posted by: Ryno76
[This review was collected as part of a promotion.] I absolutely love my z flip 5&ever since the new update I'm able to use galaxy Ai on my phone.the phone is small,compact but with a hefty battery as well.definately a big upgrade from the z flip 3.i would definitely recommend this phone to anyone.the only other phone on the market that is better would be the z fold 6 THATS IT!!
Thanks for reading my review.LOVE Samsung products!!😀
Thanks for reading my review.LOVE Samsung products!!😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost did a back flip
on July 29, 2024
Posted by: Jacque
[This review was collected as part of a promotion.] Using my Flip5 for everything like watching soccer live and the Olympics. Everyone asks about it and I love to show off the features. So cute and compact for a pocket or holding it in my hand. The screen size is perfect for streaming. I read the latest news and check my emails quickly. Samsung AI rules.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Flip 5
on July 29, 2024
Posted by: FlipPyrate77
[This review was collected as part of a promotion.] I've been using Samsung Galaxy phones and my family for 10 years. Every upgrade is an absolute improvement and we enjoy every new upgrade. I got the Flip 4 and loved it, 5 was even better and looking forward to the 6, though I may try the fold, but due to the nature of my work, I may stay with the Flip due to its size and versatility. All the features on my phone have outdone themselves and stood up to the challenge of my work field. The AI options were a unique twist and Samsung home, wearable options were awesome to have as well, as I also have a Samsung watch and appliances at home; everything synced and made things simpler to navigate and operate from my Flip phone. I personally always recommend Samsung devices and especially the Flip & Fold series to others looking to switch or upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I loved this phone when I first got it.
on July 29, 2024
Posted by: Therealrj
[This review was collected as part of a promotion.] Everything has done extremely well! Steaming, gaming, and much more has always worked extremely well!!! The one problem i had and samsung didn't own way the screen broke about 4months after purchase. Samsung did not honor the warranty as they said they would.
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Therealrj,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, or to even when someone decides that your Galaxy Z Flip5 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, or to even when someone decides that your Galaxy Z Flip5 looks better than their own non-Galaxy phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US