Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Amazing model
on May 9, 2024
Posted by: Onikefas
[This review was collected as part of a promotion.] I love the camera system, and the flip camera also helps me to do my daily vlogs.
The result of my vlog is absolutely clear and good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way this phone fits in my pocket
on May 10, 2024
Posted by: TommyTx48
[This review was collected as part of a promotion.] Not only does it fit deep into my pockets, but it's not too thick when folded either. It is a powerhouse when using great apps. It also is well protected but Samsung's play protected from virus, etc. I just love this phone better than any other powerhouse phone I've used. Also, Galaxy AI makes searches so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
✨️ LIFESAVER & Beyond ✨️
on May 11, 2024
Posted by: PurpleClover317
[This review was collected as part of a promotion.] Absolutely Adore EVERYTHING About It. Would Be Cool If It Came With A Mini Stylus. STILL An Awesome & Needed Investment. My Old Phone Was A Dinosaur. I Had Zero Clue Phones No Longer Took SD Cards. My Mind Was Blown. I Had Absolutely Zero Capability To Do Most Thing's You Can Do Today. The Last Gave Me Issues Sending Email. When I Saw This, I Thought, The Nostalgia Of A Flip Phone With Today's Technology. I'll Take One, Unlocked, With Screen Protectors, A Clear Case (& WISH THEY HAD A COLOR IN STOCK ), A Cord, & Magnetic Base To Charge. Went In Looking To Purchase A Larger SD Card. Purchased An Expensive Phone & No Regrets. I Love It Very Much So. Not Even The Color I Wanted Either. They Only Had The Teal-ish Color. Purple's My Dig. Like I Stated, No Regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on May 11, 2024
Posted by: EricJua
[This review was collected as part of a promotion.] This phone is very convenient in that it folds so you can put it in many places that you can't a regular 6.8 inch phone. Its outside display is great but not exactly what I wanted. I wanted something similar to the Motorola flip. The screen is okay and vibrant. But not comparable to the non-foldables. The cameras are nowhere near as good as on my s22 ultra. But all in all it's a good phone. I want the cameras to be better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact powerful
on May 11, 2024
Posted by: Sasha87
[This review was collected as part of a promotion.] Great phone!!! I like the size, and all the new features that come with 6.1 updates!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small, Compact and good performance!
on May 11, 2024
Posted by: Mo1980
[This review was collected as part of a promotion.] I like the fact that it take Mae back to the small compact era where small phone in your pocket rather than big and bulky , the performance are good and screen is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feeling like went back in time
on May 11, 2024
Posted by: CrazyB
[This review was collected as part of a promotion.] I like the phone still learning all it's Features I pay bills kept track of family and business I do ever thing one my phone only thing wish I could see more items on front screan when phone was closed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No headphone jack
on May 12, 2024
Posted by: Sunshine
[This review was collected as part of a promotion.] Sound quivers making things difficult hear correctly to personalization.
Value
3
Response from Samsung USBy Social Commerce, May 13, 2024
Hello Sunshine, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you troubleshoot any aspect of your device that is not operating as intended or expected. While this device does not have a headphone jack, you can use a USB-C to headphone jack adapter with your charging port to use your favorite wired headphones. You can also use Bluetooth headphones with your device. We have also provided a link to the Samsung Support Team to help you troubleshoot the quivers you mention experiencing with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US