Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Enjoying the smaller form factor
on December 23, 2023
Posted by: H2os62
[This review was collected as part of a promotion.] Coming from an older fold 3, the flip 5 feels great in the hand, folds small in the pocket, and has a great front screen.
I really like this phone, I only wish YouTube would use the full inner screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great...I've tried every phone on market..
on December 23, 2023
Posted by: MyGalaxy23
[This review was collected as part of a promotion.] I use it for everything...the only thing I don't like is nowhere to plug in headphones. Bluetooth only,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Do not like
on December 23, 2023
Posted by: Angel1967
[This review was collected as part of a promotion.] It breaks easily..always having to update apps...I'm a bit disappointed...always loved the note series
Value
2
Response from Samsung USBy Social Commerce, January 5, 2024
Hello Angel1967, thank you for your feedback on your Samsung Galaxy Z Flip5. We understand how important your device is to you on a daily basis. If you have experienced some kind of damage or difficulty with your device, we have provided a link to your warranty information and the Samsung Support Team to work with you towards a resolution. As you have stated being an avid Note lover in the past, if you are looking for something more similar, the Samsung Galaxy S Ultra series have the S Pen integration and features most similar to this previous line. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 23, 2023
Posted by: FarFromSlim40
[This review was collected as part of a promotion.] The great features: I'm able to talk on the phone while it is still in the closed position. The watch face is cool. Less is more, meaning this phone can fit anywhere. The screen has vibrant colors, the pictures come out looking fantastic. I've added an Otterbox to protect it against debris. The screen protector has given this extra protection. I have not found anything I don't like about this phone. Charges quickly and the battery life is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update and also awesome new design for 2023!
on December 23, 2023
Posted by: FLIPlegacyUser
[This review was collected as part of a promotion.] I used a traditional candy bar type of phone and what I wanted was a larger screen but also wanted less of a large form factor... Basically an impossible ask for modern phones.
That's why I jumped on the z flip since the inception. I get a large screen and I get to put it away when I'm not using it. The smaller form factor is great for being on the go and staying active on the day to day grind... When I'm running it's great and fits in a lot of active wear zipper pockets like under armour running shorts. Or when needing to move around and having to suddenly use one of your hands you can easily close the phone and have your digits available to help you grab or hold stuff.
It's also pretty tough, working fine after dropping, putting in water and being in some pretty extreme temperatures. that's another benefit of the fold down screen is that you can protect it when you're not using it especially if you have the tendency like me to leave it on the desk, on the table, or other places where it could get damaged.
It performs great it's fast and has a very vibrant screen for most anything you're going to use it for. It also handles any game I've thrown at it and renders fast and does not have slowdown or lags behind.
Overall it's a solid phone and a great entry in the Z flip series. A huge improvement over the 4 in terms of build and overall feel and the huge front screen is more useful than the smaller screen on the flip 1-4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size
on December 23, 2023
Posted by: Tinker68
[This review was collected as part of a promotion.] Love the way it folds. Feels sturdy & solid in the hand. Great front screen. Battery is quite poor. Has to be recharged multiple times during the day so would not recommend if someone is away from their desk or home most of day. If you can plug in, it is great. For me the battery trade off is worth it for the convenient pocket size as I can charge in the car when needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever love that it flips and play games
on December 23, 2023
Posted by: Saveaho389
[This review was collected as part of a promotion.] I use my phone for work and gaming and GPS and music I love how small it is and how thin it is easy-to-use how you can have to apps at one's best thing about it is that you can keep it folded and still use it like if u was open you can forget about the camera it awesome and I think it has really good quality the sound on the video is clearly good and the video call look great I like how u can make it your way and front cover can change colors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on December 23, 2023
Posted by: Heythere83
[This review was collected as part of a promotion.] I had the Flip 4 and loved it, so when the Flip 5 came out with the larger front screen, I had to get it! I love it so far. So many people ask me about the Flip and I always recommend it.
Value
5
Written by a customer while visiting Samsung US