Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
excellent investment
on December 23, 2023
Posted by: Jamrobr
[This review was collected as part of a promotion.] excellent investment, the truth is that this phone is incredible, it takes photos with the best quality existing in the phone market today, plus it is super comfortable and practical because you can keep it in your pocket and the processor is very fast, it flies when it is connected on the internet don't miss out on buying yours I recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Tricorder in my pocket!
on December 23, 2023
Posted by: Monkey1911
[This review was collected as part of a promotion.] After seeing that the Tricorder in Picard season 2 as a Galaxy Flip I bit the bullet and replaced my backup/work feature phone with a Galaxy Z Flip 5.
I love being able to reply to messages and accept calls from the new and improved cover screen.
GoodLock with the Multi-star addon drastically improved the usability of the cover screen, Now the only time I open the main screen is to play a game, watch a long format video or write a longer message.
GoodLock with the Multi-star addon drastically improved the usability of the cover screen, Now the only time I open the main screen is to play a game, watch a long format video or write a longer message.
Two months in and no issues with the screen fold or the factory screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Luckily it was in warranty
on December 23, 2023
Posted by: Rick7229
[This review was collected as part of a promotion.] I really liked this phone. The size is perfect and the color green is eye catching. The only problem is that under a year it quit working. The inside screen went black and the entire phone became unusable. Fortunately Samsung covered the repair under the warranty.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hey there Rick7229, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how much you are enjoying using your device on a daily basis. We are also happy to hear you were able to resolve your difficulty with the display with your warranty. We have provided a link to an article with special measures we recommend to care for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Answering
on December 23, 2023
Posted by: Buford1234
[This review was collected as part of a promotion.] I use it for messaging, games, genealogy, weather, and administration of Facebook and when phone is folded I can't answer incoming phone calls, frustrating
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
better speed in the operating system
on December 23, 2023
Posted by: Simon1985
[This review was collected as part of a promotion.] I have a premium YouTube account and I watch videos in this application every day and the quality of the colors is excellent and being able to fold the screen to put it on a flat surface is always very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For business and pleasure, this Flips me out :D
on December 23, 2023
Posted by: txbill12
[This review was collected as part of a promotion.] I have had this phone now for about 3 months. It replaced my Samsung Flip3. The 3 was good, this one is great. Great construction, great sound, larger screen on the outer shield and the inner screen is sharper than ever. More storage than I know what to do with and just an all-around great buy. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone overall
on December 23, 2023
Posted by: Renee1989
[This review was collected as part of a promotion.] It works great for everything pictures are just magnificent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Minimalist
on December 23, 2023
Posted by: Nikaryz
[This review was collected as part of a promotion.] May not be minimalist on apps lol but it is on size. Im able to have a full size phone and the size that I need to put it in my pocket, fanny pack etc. Thats all I need. I will not change to other phone if is not a flip.
Value
5
Written by a customer while visiting Samsung US