Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(4,247 Reviews)
Open Ratings Snapshot
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5 out of 5
5
The best folding phone with best usage of front sc
on December 22, 2023
Posted by: Mrhan16
[This review was collected as part of a promotion.] I have the best experience overall with the phone. It has the best features for the front screen . It is so underrated with the features it had right now. I literally my front screen for watching movie sometimes when I'm on bed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Small and smart
on December 22, 2023
Posted by: UniCharacter
[This review was collected as part of a promotion.] This phone is a great travel companion and boasts a fast and reliable operating system. The only thing I would change is the cameras. The front-facing camera is good, but the rear-facing ones have limited zoom. I still adore the phone and would suggest it to anyone who is curious.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is practical and functional.
on December 22, 2023
Posted by: Limacher78
[This review was collected as part of a promotion.] I use my note for communication, help with work, and even came in handy when officiating a wedding. People around me often shun me for not having the "fruit phone", but as soon as they see my Z Flip 5 heads turn, and you can see the jealousy come over their faces. Some people love the look and design, some love how compact it can be, and those of a certain age reminisce about the old days. I was skeptical at first about the phone and it's durability, but I am more than happy to report that it goes above and beyond my wildest expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love small size when folded. Can answer when folde
on December 22, 2023
Posted by: GetRaw2
[This review was collected as part of a promotion.] I use it to watch grandson play hockey in another state. I like being able to answer calls with out opening. Play slot games. It's small when folded perfect size.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size for the pocket
on December 22, 2023
Posted by: Cyke69
[This review was collected as part of a promotion.] I have not had an issue with this beautiful phone. The flip5. It's fast and the size when folded is ideal for every location imaginable. Would definitely get next Gen fold/flip. Only con is the Camara isn't the greatest, but I understand u have to take to give.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Product with decent specs
on December 22, 2023
Posted by: RizAbv
[This review was collected as part of a promotion.] I use my phone for everything, from watching movies, playing games, for research, work, my Marta pass. And much more. I am presently surprised with the flip 5. When open the phone behaves similarly to a regular phone, the hinge is quit good but still needs a little getting used to. The mini display in the front is also quite good, I wish more apps were supported.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Easy to manœuvre. Fast charging . Outside screen
on December 22, 2023
Posted by: Rolf2468
[This review was collected as part of a promotion.] Using this phone as date to day base was amazing. Small for pocket .easy to answer call without opening the screen. How ever i wish it can have some improvement on the fold screen especially for gaming with the adge on the middle it make it difficult to play especially when u are a person who like to modify pictures and drawing. I had to go back to my s22 ultra for that. Camera is good (could be better). Waiting for the next new phone. Mostly it will be the ultra or if the next fold screen will be like role up that would fix the small problem on this flip and fold phones
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJanuary 4, 2024
Hey Rolf2468, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. Your feedback is crucial to us as we strive to provide the best possible experience to our customers. Please feel free to reach out to us at any time with questions or further feedback on all of your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact and Elegant!
on December 22, 2023
Posted by: KirthiMani
[This review was collected as part of a promotion.] Its compact and elegant.
I love flip phones in general.
And this phone is just awesome, i had the previous version as well.
Both are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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