Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Great looking phone, huge front cover screen.
on December 22, 2023
Posted by: Tinman
[This review was collected as part of a promotion.] I love how small and compact the phone becomes when it is closed. The folding helps with taking pictures and the front cover is awesome, I have a video of my dog running as the wallpaper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too much not to find what u need
on December 22, 2023
Posted by: Love2call
[This review was collected as part of a promotion.] Work only good to fit in pockets. Lit fit great on calls nice pictures
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Love2call, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be more than happy to work with you directly on any difficulty you are experiencing with your device. Without knowing exactly what you are experiencing, we have provided a link to the Samsung Support Team below to work with you one on one. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great product except for the battery life
on December 22, 2023
Posted by: Sam4JC
[This review was collected as part of a promotion.] It runs great for streaming inhave had no problems plus the convenience is amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love
on December 22, 2023
Posted by: Babs24
[This review was collected as part of a promotion.] The Flip 5 just makes things easier as I can put it in my pocket or a small purse. Plus the larger front screen is a game changer compared to the Flip 4. Using the front screen I can manage my emails, texts, timers, weather , garmin app, spotify, waze, LinkedIn, etc. This has provided significant effiency vs having to open the phone for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really enjoy but one minor issue
on December 22, 2023
Posted by: BiggsUser
[This review was collected as part of a promotion.] I love this phone and it's versatility. The only downside at all is the inside screen is very scratch susceptible. I accidentally put my keys and phone in the same pocket and not there is a giant scratch top to bottom. Other than that the phone is amazing. It fits in my pocket perfectly and the outside glance able screen is surprisingly useful. Loved it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on December 22, 2023
Posted by: Buffy54
[This review was collected as part of a promotion.] I really love my new flip5. It is easy to use, has many features that helps me to enjoy using a phone. Picture are crystal clear, pictures looks great no matter what the weather is like inside or out. Fits nicely in my pocket, so I know it's always there. But most of all, with my age and having arthritis in my hands, because it is light to use, I can finally have a phone that doesn't hurt anymore
Thank you Samsung
Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing but...
on December 22, 2023
Posted by: Alessi
[This review was collected as part of a promotion.] This phone is really great with battery life and graphics but the camera quality is not that good and the big screen is very sensitive so scratches and dents don't go away. I've had my phone for about a month and everything is good besides a screen scratch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on December 22, 2023
Posted by: Mauibill
[This review was collected as part of a promotion.] Great compact design. My third foldable phone and they just keep getting better. Excellent screen, great camera. If you been thinking about this phone, try it, you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US