Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
4
Nice phone
on December 22, 2023
Posted by: President2708
[This review was collected as part of a promotion.] The Flip 5 is good to be used for social media, chatting, and streaming movies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Darlene230
[This review was collected as part of a promotion.] I am 81 and scared of the new technology. This wonderful phone as erased that fear. It is so easy to navigate. I love it. Thanks for making my life much better. Darlene
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Operational usage
on December 22, 2023
Posted by: CindySue
[This review was collected as part of a promotion.] I use this for my personal cell phone daily. Being older, it would have been nice to have a paper user manual. Switching info from old phone to new one was easy. Still struggling to get it to work with my vehicle. Using the front cover is also challenging but I will get there. I am used to Android, so it is easy to use. Love how well UT fits into my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Size / Big Features
on December 22, 2023
Posted by: TraveltheWorld2023
[This review was collected as part of a promotion.] Perfect travel size, retro-feel. Stand out from the crowd with this stylish handset
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stronger than it looks
on December 22, 2023
Posted by: Lychee520
[This review was collected as part of a promotion.] I purchased this phone because it's advertised in Korean drama. I use it as navigator when driving, taking pictures and browsing on the internet. The best part it's the enlarged front screen that takes selfie with high quality camera. I had it for 3 months now and really like it. It folds so fits in my small handbag perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Customer Satisfied
on December 22, 2023
Posted by: Asian21
[This review was collected as part of a promotion.] I enjoyed my new phone, I upgraded from Flip 4 to Flip 5. I noticed a hige difference especially with the battery life. The battery life for Flip 5 has been improved as compared with Flip 4.
The bigger screen on the front of the phone make it more visible and convenient to read notifications.
The size of the phone was maintained to the same size of the Flip 4. I like the Flip 5 because the screen can be closed all the way.
The messages in Flip 5 is amazing because you can react now to the previous sender message.
It's still convenient and handy. Also, the crease you can't noticed it.
I enjoyed using my new phone, best gift for me this Christmas. I did not regret upgrading my phone and saved me almost $600 because of the trade in price of my previous phone, Flip 4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the great of a phone overall
on December 22, 2023
Posted by: rob97045
[This review was collected as part of a promotion.] This phone constantly an issue when using the security features, unlocking with fingerprint, using it in my car plugged in, using apps on it.
Apps frequently crash, half the time the phone has issues loading in my car so I can access maps or youtube music, or errors that Android Auto stopped responding, replug in and it works.
They keyboard is not great either.
If I have a chance to get another phone, I would.
Apps frequently crash, half the time the phone has issues loading in my car so I can access maps or youtube music, or errors that Android Auto stopped responding, replug in and it works.
They keyboard is not great either.
If I have a chance to get another phone, I would.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Rob97045, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it is to have a device not operate as expected. We have provided a link to the Samsung Support Team to work with you directly on the difficulties you are experiencing with your connection in your car and security features of your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Foldable
on December 22, 2023
Posted by: Rafael
[This review was collected as part of a promotion.] This phone can handle anything you throw at it. Gaming on it is dream thanks to the snapdragon processor it has. I love being able to use the cover screen as a display for watching videos and movies on it if I want to save battery instead of using the main display. Also taking selfies on it is amazing thanks to the hinge they used this year. My time with this phone has been absolutely stellar and would highly recommend it if you want give foldables a try.
Value
5
Written by a customer while visiting Samsung US