Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
The Perfect Phone For Me
on December 22, 2023
Posted by: CaptJules
[This review was collected as part of a promotion.] Upgraded from Z flip 3 for better battery life and it is indeed better, all I need and the larger outer screen offers many conveniences without opening the phone. I wanted a folding phone for a long time and I was so happy when these came out. I will never go back to a non folding phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not very good
on December 22, 2023
Posted by: Rcox80
[This review was collected as part of a promotion.] Camera isn't that great. Processor runs much much slower in the phone than my S23 Ultra did (weird). Battery life is terrible. Don't recommend.
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Rcox80, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you with the difficulties you mentioned experiencing with your device. If you would like to increase the refresh rate of your device and help with overall browsing speeds, in your settings app under display and motion smoothness, we recommend changing from standard to adaptive. The battery for this device is adaptive and will learn your usage habits and adjust the consumption accordingly to maximize the battery life of your device. Lastly we have provided a link to the full device manual and the Samsung Support Team to ensure the camera is functioning as intended and you can familiarize yourself with all the settings and camera features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really like
on December 22, 2023
Posted by: Samsung10
[This review was collected as part of a promotion.] I enjoy the phone much. Great to have access to certain screens (ie texts) without having to open them. Quick for a review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 22, 2023
Posted by: Charlette
[This review was collected as part of a promotion.] I use my phone for practically everything. Pictures, to watch movies, play games, record videos, shopping online etc. I have had many phones literally but this Samsung Z flip 5 is amazing. This phone is compact when folded and sleek when u folded. The pictures and videos are so clean, crisp and clear. The sound is absolutely amazing. I love that I have the option to set up my cover screen the way I want to. I love how I have the option to answer my calls and text with my phone folded. That feature is so convenient. Talking about features, i mentioned only a few. This phone has so many awesome features like widgets for cover screen, split screen mode, halve fold mode where you can use your phone like a mini computer which is awesome, different options for pictures and videos and you can take selfies with the phone folded just to name a few more. I guarantee that you would absolutely love this phone. I definitely recommend this phone for anyone looking for an awesome Samsung phone. You will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect folding fit in your pocket phone
on December 22, 2023
Posted by: Powe1on
[This review was collected as part of a promotion.] I currently own the fold five and the flip five both work hand in hand and are excellent for what they do individually for the flip 5 in particular the ability to fold it up put it into my top shirt pocket and go off to work with Samsung's excellent silicone case I never have any problems with it sliding out or having any issues the front display is great to pull out and take a look at for notifications and navigate around on and even reply to text messages if I'm wanting to watch a video I just simply open it up or navigate the internet or check my emails I've used it on many occasions and placed it up on my dash while parking doing a video chat with my wife I do not go anywhere without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible love it
on December 22, 2023
Posted by: Moe2shalabi
[This review was collected as part of a promotion.] Great features from folding screen to the camera processor battery life fast charging external screen durability love everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone to own.
on December 22, 2023
Posted by: MarkPA
[This review was collected as part of a promotion.] The compact design is amazing. Even flipped open the phone is easily held and operated. Answer calls, read messages and take a selfie without unfolding the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone!!
on December 22, 2023
Posted by: OnlySamsung4Me
[This review was collected as part of a promotion.] I have always been a samsung user minus 2 years I used apple and changed back. I did not like the flip 3 which I traded in for the 5. I was about to go for a Motorola zazr+ because of the full screen. Then Samsung came out with it and of course I had to get it. I absolutely love this phone. I have always been a flip fan back from the original razr and Motorola flip before smartphones came out. The only thing I wish samsung would do is come out with more colors that is the only downside. I want my flip in pink. Lol!! Great job samsung!!!
Value
5
Written by a customer while visiting Samsung US