Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
My Third Z Flip, Great Features
on December 22, 2023
Posted by: johnnym42
[This review was collected as part of a promotion.] My primary use for my Z Flip 5 is for text communication, email, news and surfing. I love the expanded auxiliary display for quick status checks. The increased battery life gets me through a long day and the performance and 512GB memory are fantastic. Of course, I appreciate the compact folded size and built in half-flipped "tripod" for selfie group photos for short-armed folks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip 5 - upgrade from my Flip 3!
on December 22, 2023
Posted by: drbill
[This review was collected as part of a promotion.] Battery life appears more robust than previous Flip 3, plus i learned to NOT overcharge it.
love the new larger front screen, but don't use it as often as i could.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but has issues on the fold
on December 22, 2023
Posted by: Mali1984
[This review was collected as part of a promotion.] I love the new features that the 5 has vs the 4. Especially the front screen. However both phones have had issues in the the fold. I had to replace both phones within the first 3 months due to the fold part of the screen turning black. But I love the flip phone so much that I don't want to get another type of phone. Thanks.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Mali1984, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We couldn't be happier to hear you are such an enthusiast for the flip line of devices. We have provided a link to an article below we find helpful to care for this unique device. We have also included a link to the Samsung Support Team if you have any questions. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on December 22, 2023
Posted by: Jack23
[This review was collected as part of a promotion.] I heavily rely on my phone for both work and entertainment, requiring ample storage for numerous pictures and various work-related apps. Formerly, storage space was a persistent concern, but that's no longer an issue. What impresses me further is the remarkable battery life; unlike many phones, this one doesn't succumb to quick depletion even during prolonged periods of taking pictures or watching videos. I've never experienced the inconvenience of abruptly losing power, allowing me to enjoy my phone's features until the last 5% of battery life.
What motivated me to purchase this phone was its sleek design—it's undeniably beautiful. The foldable feature adds both impressiveness and functionality. I particularly enjoy capturing hands-free pictures, and utilizing Bixby for various tasks adds an element of fun. With just a voice command to Bixby, the possibilities for hands-free operation are extensive.
Finally, my appreciation extends to distinct, contemporary items. Why settle for the ordinary when you can embrace the uniqueness of a foldable phone?
What motivated me to purchase this phone was its sleek design—it's undeniably beautiful. The foldable feature adds both impressiveness and functionality. I particularly enjoy capturing hands-free pictures, and utilizing Bixby for various tasks adds an element of fun. With just a voice command to Bixby, the possibilities for hands-free operation are extensive.
Finally, my appreciation extends to distinct, contemporary items. Why settle for the ordinary when you can embrace the uniqueness of a foldable phone?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient but fragile
on December 22, 2023
Posted by: Prenee
[This review was collected as part of a promotion.] I absolutely love the convenience of the flip phone. It can fit in my pocket or smallest bags. It's super useful to be able to use Google to text and call without picking up the phone or opening it. The screen is a little delicate that is my only concern with the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love love love
on December 22, 2023
Posted by: CindiLouWho
[This review was collected as part of a promotion.] the new flip is so compact when closed and fully functional when open
allows to add options to closed screen for quick access
allows to add options to closed screen for quick access
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I’m happy with the z flip 5
on December 22, 2023
Posted by: Sundown
[This review was collected as part of a promotion.] I have had the z flip 5 for some time now I pre ordered the phone and it has been a great phone so far my only complaint is the battery life it will not make it a full day of use and another thing that I don’t like to much is the camera quality is not that great but it’s good enough but overall happy with it it’s my first folding phone and I will keep buying more down the road if you are thinking about getting one I would recommend it and this phone has been dropped a few times and has held up just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 22, 2023
Posted by: MasterMajora233
[This review was collected as part of a promotion.] I changed from a s22 ultra to the flip 5 and I haven't regretted it. I love the form factor and the front screen (which I use alot). Love the ability to fold the screen up and use it a stand to watch videos.
Value
5
Written by a customer while visiting Samsung US