Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Love this phone
on December 22, 2023
Posted by: lharley04
[This review was collected as part of a promotion.] Great phone and very convenient. Fits in a front jeans pocket, fast response - couldn't be more pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy the fold and cover screen
on December 22, 2023
Posted by: Micmuffin
[This review was collected as part of a promotion.] I enjoy the phone and the cover screen just wish the inside screen was a little bigger and the phone was dust proof but over all I love samsung and this is my new main phone I do recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the front screen!
on December 22, 2023
Posted by: Blondie
[This review was collected as part of a promotion.] Use it for social media! Love gownit fits in your pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nifty little gadget!
on December 22, 2023
Posted by: Minders
[This review was collected as part of a promotion.] I love that this device is so compact when folded. I rely mostly on my Samsung smart watch during work so I'm able to keep my phone tucked away in my pocket or purse.
The battery life is okay but compared to my s21 ultra, it could be much better.
Functionality wise, it does everything I need it to and more. I'm happy I purchased this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
big improvement from last generation
on December 22, 2023
Posted by: bearbeargo
[This review was collected as part of a promotion.] I have owned z flip from 3/4 and recently upgraded to z flip 5. I can fell the big improvement on this phone. Especially from the battery, I remember back to z flip 3 you need to charge the phone every half day. And with the z flip 5 you can leave it for a day with daily usage. Also, the new front screen now more useful compare to previous generations. Feels like samsung is putting lots of effort to push this foldable phone, and they are on the right track.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Xavier
[This review was collected as part of a promotion.] It's a phone very easily to curry in a pocket, very nice design, the battery is also enough for.my day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Form factor is great, camera is a total fail.
on December 22, 2023
Posted by: RainyDay23
[This review was collected as part of a promotion.] I'm not sure why I ended up buying this phone considering how bad the camera was on the previous flip phones. Perhaps I was just kidding myself that it would be better, but surely the camera sucks. I do love the form factor of the phone, I love that it fits in my pocket easily and that I can do so much with it with the cover closed. But I do use the phone camera a lot and the camera here pales in comparison with the 23 Ultra. So right now my flip 5 is folded up in the drawer and I I have again using my 23 Ultra as my main phone. Looking forward to Samsung getting it right by putting a decent camera into one of their foldables. Until then this phone is a hard pass.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hi there RainyDay23, thank you for sharing your feedback on your Samsung Galaxy Z Flip5 .We are happy to hear you are overall pleased with the folding nature and compact size of this device. We do our best to provide a wide range of devices that meet our customers needs and wants. The Samsung Galaxy S23 Ultra is in a world unto itself with the camera and captures incomparable photos and videos. We have provided a link to your full device manual to help you get the best photos and videos possible with the available settings for your camera. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Rubik's Cube of Phones
on December 22, 2023
Posted by: Wrecks67
[This review was collected as part of a promotion.] This phone is like none I have ever experienced. It's refreshing and fun. With the extra screen I discover something new as far as apps and functions I can do on this phone every single day. I've made a game out of learning at least one new function each day. It seems never ending, hence the Rubik's Cube of Phones.
I Love It !!
I Love It !!
Value
5
Written by a customer while visiting Samsung US