Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
4
It's a cute phone
on December 22, 2023
Posted by: HapiMeomeo
[This review was collected as part of a promotion.] This is a cute phone. Cameras are not great. They're like my old S10 cameras. Folding it in half and being able to take selfies with the front camera is really fun. Phone works great, and I'll be using it for years!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size.
on December 22, 2023
Posted by: Happywithnewphone
[This review was collected as part of a promotion.] Love it! The best phone I have ever had. Compact, easy to use and takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Recommended for the visually impaired
on December 22, 2023
Posted by: Loverbritches
[This review was collected as part of a promotion.] Well I actually have many complaints. The screen gets incredibly hot while charging and streaming. Some of the app from google make the phone quiet glitchy.
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Loverbritches, thank you for your feedback on your Samsung Galaxy Z Flip5. We would be more than happy to help troubleshoot any difficulty you are experiencing with your device. We have provided a link to an article with measures to keep your device at normal operating temperature. We have also included a link to your full device manual to help best align your device to your needs. We do recommend reaching out to the software developer for apps that are causing glitches, and we have provided a link to the Samsung Support Team for assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Unit
on December 22, 2023
Posted by: swigsr
[This review was collected as part of a promotion.] Business Phone is easy to carry & Very Reliable have used it for 6 months with no problems. Flip screen working very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone!
on December 22, 2023
Posted by: anna1459
[This review was collected as part of a promotion.] upgraded from the zflip4! the larger cover screen is really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the Bomb!
on December 22, 2023
Posted by: Djembephonic
[This review was collected as part of a promotion.] I use my FlipZ for streaming music, YouTube videos and movies, sports, especially when there is more than one game on that I want to watch so I can have the TV, computer and FlipZ going at the same time.
I also use it for work when I have to get a software question answered fast or access an instructional video.
The most important features for me are the rockin' video that I get when I'm trying to create a promo or teaching aide. The Biometrics are way better that my last phone in that they work every time. Not just when I hit it just the right way with my thumb. Also the way the FlipZ interacts with my car for navigation, music and making calls while I'm on the road.
Absolutely the best cell phone I've ever had and I've had cellular service for at least 25 years.
I also use it for work when I have to get a software question answered fast or access an instructional video.
The most important features for me are the rockin' video that I get when I'm trying to create a promo or teaching aide. The Biometrics are way better that my last phone in that they work every time. Not just when I hit it just the right way with my thumb. Also the way the FlipZ interacts with my car for navigation, music and making calls while I'm on the road.
Absolutely the best cell phone I've ever had and I've had cellular service for at least 25 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good new experience
on December 22, 2023
Posted by: LiZflip5
[This review was collected as part of a promotion.] I will start saying that I really love this device!!
My favorite thing is that the most important things can be done with the phone closed, answer and make calls, alarms settings, view and respond messages, wave to take pictures, listen to music and more.
Once you open it is, like every other galaxy phone, just amazing!!
The camera options with the phone closed are very helpfull, you just wave and the picture is taken! You don't need a stand or a selfie stick!
If you like different and cool things, I really recommend you get this phone!
My favorite thing is that the most important things can be done with the phone closed, answer and make calls, alarms settings, view and respond messages, wave to take pictures, listen to music and more.
Once you open it is, like every other galaxy phone, just amazing!!
The camera options with the phone closed are very helpfull, you just wave and the picture is taken! You don't need a stand or a selfie stick!
If you like different and cool things, I really recommend you get this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 5 is a great device
on December 22, 2023
Posted by: marie72
[This review was collected as part of a promotion.] It has a slick, modern design. I am impressed by the performance of this phone. Everyday life seems to go smoothly with this phone. Texting, gaming, and streaming are functioning great. Would recommend it.
Value
5
Written by a customer while visiting Samsung US