Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Just honestly buy it
on December 22, 2023
Posted by: Wooshi
[This review was collected as part of a promotion.] Honestly I never thought I would need a phone like this in my life, it's honestly great and I don't miss iPhone at all. It's convenient and easy to put in your pockets when folded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some awesome features.
on December 22, 2023
Posted by: Littlefeet
[This review was collected as part of a promotion.] I love all that awesome features that thos phone has. I can answer call and even call the person right back with even opening up the phone. I even listen to messages while it is closed. It us small enough to fit in my pant front pocket very easy. I love that I can accidentally drop it and not worry if the screen broke. I also love the little ring that is on the back it saved me from dropping it many times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Zflip5 review
on December 22, 2023
Posted by: BigJake
[This review was collected as part of a promotion.] I really like the ability to close it and just put it in my pocket but I wish there were more information up front on how to do things like talking on the phone and closing the phone without ending the call. I understand you can do some searches on line to find things like that but I shouldn't have to go searching for things like that. All information in regards to set up and operation should be provided up front. I have also had some issues where the phone will not send texts or make calls. Found out I have to go into setti gs and reset the phones connections. Then I have to go around resetting my wifi access, Bluetooth access to vehicles....just a pain.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hello Bigjake, thank you for your feedback on your Samsung Galaxy Z Flip5. We understand new devices can seem complicated to navigate initially. For your convenience we have included a link below to the full device manual and the Samsung Support Team to answer any questions and help maximize your experience with your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip5
on December 22, 2023
Posted by: ZflipFan
[This review was collected as part of a promotion.] Samsung is constantly improving their products and surpassing their competition. The Zflip is comfortable in size and fits anywhere when you fold it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size phone.
on December 22, 2023
Posted by: Dribob
[This review was collected as part of a promotion.] This new version of the flip5 is the best yet. It has 500GB of storage built in and the size is perfect to slide this phone into your front pocket where it is safe. The phone has a bigger screen than my old galaxy and does everything I could ask. Do yourself a favor and get one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun, pocket size phone
on December 22, 2023
Posted by: LivLivLiv
[This review was collected as part of a promotion.] I wanted a smaller phone that would easily fit in my pocket, especially when I'm at the gym. The phone is fast an easy to use. Can't see the bend when the phone is opened. My only complaint is the limitations on app use in the smaller screen, like being able to control audio apps, some work but it's inconsistent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great idea
on December 22, 2023
Posted by: Krizflip5
[This review was collected as part of a promotion.] I use my flip 5 all the time. For work, to manage personal finances, planning g and entertainment.
I love that it folds and I can put in my pocket easily.
I dont love the main screen. The crease makes a difference when scrolling.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Aloha Krizflip5,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity. We're happy to hear that you have been enjoying all the features and functionality that your Galaxy Z Flip5 can offer to you! It's amazing how productive you can be while being able to stay in touch with everything and everyone that matters most to you in your life on your device! With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a look at, "Care for your Samsung foldable phone" when you have some free time for some great information to keep your device in pristine condition in the future, linked below. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always more than happy to help! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your sincerity. We're happy to hear that you have been enjoying all the features and functionality that your Galaxy Z Flip5 can offer to you! It's amazing how productive you can be while being able to stay in touch with everything and everyone that matters most to you in your life on your device! With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a look at, "Care for your Samsung foldable phone" when you have some free time for some great information to keep your device in pristine condition in the future, linked below. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always more than happy to help! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
It is a fun phone
on December 22, 2023
Posted by: ras129
[This review was collected as part of a promotion.] I'm enjoying the phone, but when I am playing games or watching videos in landscape, the form factor is a bit uncomfortable. I am paranoid of dropping it. I wish the sides of the phone were more grippy or easier to handle. I bought a textured skin to make the phone less slick.
Value
4
Written by a customer while visiting Samsung US