Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Love the double screen feature.
on December 22, 2023
Posted by: EddieRiv
[This review was collected as part of a promotion.] I love streaming on the device. I like all the set up prompts with hidden gems. The resolution is beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power in a small package
on December 22, 2023
Posted by: AZTechie
[This review was collected as part of a promotion.] I use it for everything but primarily phone calls for my business and family. I do occasionally play a game but nothing serious. I purchased the phone because carrying my note in my belt holster was a pain due to the size. This phone has been great, easy to use, fast processing, everything my note had (except the pen) in a foldable package. The only issue is that the screen at times seems less responsive and I find myself having to click 2 or 3 times in certain spots. I am not sure if this is 100% the phone or if it is slow connectivity but its new since I've owned this device. The good far outweighs the bad, I am very happy I gave the Z Flip 5 a shot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Loved it 'til I didn't
on December 22, 2023
Posted by: Samsungfan77
[This review was collected as part of a promotion.] I use my phone all the time for everything. Calling, texting, social media, music, remote for my TV. I've only had it a few months and it was great now there is this random flashing line right across the seam where it folds bright light leaking through. And the bottom half of the screen is flickering. I'm not rough with my phone by any means. It has a case and screen protector on it. And I haven't even had it 6 months yet.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hi there Samsungfan77, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and are happy to hear how much you were enjoying your device initally. We have provided a link to your warranty information and the Samsung Support Team to help you with the line and flickering on your display you mentioned. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Pretty compact and convenient
on December 22, 2023
Posted by: kolyan
[This review was collected as part of a promotion.] The display is stunning, providing vibrant colors and sharp details. The foldable screen adds a new dimension to the smartphone experience, especially for multitasking and enjoying multimedia content.
I appreciate Samsung's focus on durability. The use of stronger materials, including the Armor Aluminum frame and Gorilla Glass Victus, gives me confidence in the device's resilience. It feels robust while maintaining a sleek profile.
Samsung's One UI adds a layer of functionality with useful features and customization options. The software enhancements complement the hardware, providing a user-friendly experience.
I appreciate Samsung's focus on durability. The use of stronger materials, including the Armor Aluminum frame and Gorilla Glass Victus, gives me confidence in the device's resilience. It feels robust while maintaining a sleek profile.
Samsung's One UI adds a layer of functionality with useful features and customization options. The software enhancements complement the hardware, providing a user-friendly experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on December 22, 2023
Posted by: Bubbby
[This review was collected as part of a promotion.] Works great. It's fast with downloads even with multiple screens open. I've been using it for work and gaming with no problems. The hinge is smooth yet stiff enough to stay at an angle if you want it to. Best phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy with this device, all quality
on December 22, 2023
Posted by: Pepeponch
[This review was collected as part of a promotion.] It's a very convenient size for my pocket. I use to broke screen with my tools
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not just any phone and fits in my little purse
on December 22, 2023
Posted by: SolarPowered
[This review was collected as part of a promotion.] I have had Galaxy phones for many years. I recently started having trouble with my Galaxy Note 10 and started looking around for a replacement. I was intrigued by the Zflip 5 and after lots of research, decided to take the plunge and buy one. My Zflip5 is the most fun phone I have ever owned. I am 74 years old and never thought I would love a phone like I love this one. Most smart phones are just phones. The phone is absolutely incredible. I was really worried that because the phone folds, it would be flimsy and the screen would be distorted. This is not the case at all. The phone is well constructed and solid and even when you are watching a movie, the fold is pretty much invisible..
When I first saw the front screen, I though that is so small and I will not be able to read anything. Far from the truth. I read my texts and even my email from the front screen. I added most of the apps from my phone to the front screen. So so convenient especially when you are in a meeting and should be paying attention. I am not a great photographer and rarely do selfies but the pictures I take are incredible. I highly recommend the Zflip 5 to smart phone users young and not so young!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've used.
on December 22, 2023
Posted by: ecshady14
[This review was collected as part of a promotion.] Everything about this phone is perfection. That's all that needs to be said.
Value
5
Written by a customer while visiting Samsung US