Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
3
In the shop
on December 22, 2023
Posted by: RamFan
[This review was collected as part of a promotion.] Nor the phone for big hands !
Battery life worse than any phone I ever owned! I have to charge twice a day for basic use ! Phone is in the shop under warranty because of a purple stripe that showed up.
I've only owned Samsung phones and love them but the Flip.......meh
Battery life worse than any phone I ever owned! I have to charge twice a day for basic use ! Phone is in the shop under warranty because of a purple stripe that showed up.
I've only owned Samsung phones and love them but the Flip.......meh
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey there Ramfan, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be when your device does not operate as expected and intended. We are happy to hear you have been able to work with our team for a warranty claim. We hope you'll reach out to us if you have any questions or would like to offer further feedback about all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Didn’t care for it
on December 22, 2023
Posted by: Trishalynn8693
[This review was collected as part of a promotion.] The screen was too small and if you don’t have a case for it then 9 times out of 10 ur dropping that slick phone! I didn’t think it was what it was hyped up to be that’s for sure!
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Trishalynn8693, thank you for sharing your feedback on your Samsung Galaxy Z Flip5. We understand our customers have a variety of different needs and wants from their device and we do our best to accomodate them with a range of different devices. We do always recommend placing a protective case on your device to protect from accidental drops and bumps along the way. We have provided a link to your full device manual and the Samsung SUpport Team to help enhance your experience with the device. We also have some great videos on our YouTube channel that highlight some of the amazing features of this device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 22, 2023
Posted by: Gimp200158
[This review was collected as part of a promotion.] There are so many things to love about this phone! I will start by saying I wish the batter lasted longer... it is a longer battery than the Flip3 but still wish it was longer than it is.. The best parts of this phone are that it is so much more than a just phone. It's my calender, planner, email reader, book reader, game player, music player, social media connector, picture and video taker. It allows me to keep my family schedule in order and to be the sports mom that I am. It keeps me in contact with family and friends and I would be lost without it. The pictures and videos it takes are amazingly clear and vibrant, the full zoom could be a little clearer/crisper... but I can't say enough good things about this phone. I especially love that it flips open and closed because when closed it fits pretty much anywhere... leggings pockets, jean pockets, shirt pockets... it's super convenient! The ability to personalize it is so awesome too! I truly love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on December 22, 2023
Posted by: Katty1019
[This review was collected as part of a promotion.] I love to close the phone after a call. It's such a throwback to earlier phones but with cutting edge technology! I have received a lot of compliments about my phone since I got it, everybody says who cool it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OUTSTANDING gift for my wife
on December 22, 2023
Posted by: JHorne
[This review was collected as part of a promotion.] I have had the Fold 3, 4 and when the Flip 5 came out, with the bigger screen on the front, I knew I had to get her this phone. Quick background, my wife is allergic to technology....BUT once she got her hands on the flip5 and I had her using it, SHE LOVES LOVES LOVES IT!!!!
Every couple days I hear, I love my phone so much!
Never going back to phones that don't flip or fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a powerful device
on December 22, 2023
Posted by: Yubbers
[This review was collected as part of a promotion.] The Z flip 5 is the perfect mobile device. With the improved larger front screen using apps is easy without ever flipping the phone open. Great interface, and plenty of new tricks. Samsung has once again topped the phone market with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wait is over!
on December 22, 2023
Posted by: Noel2flip5
[This review was collected as part of a promotion.] Loving the design and ease of use of the new samsung flip 5!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z flip5 has tremendous options love it
on December 22, 2023
Posted by: Jikku24
[This review was collected as part of a promotion.] The Best is the word for this Samsung mobile..It has many options to use.Still exploring ..Loving it.Thank you for this best models of phone.
Value
5
Written by a customer while visiting Samsung US