Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
A interesting upgrade
on December 22, 2023
Posted by: PatrickNg
[This review was collected as part of a promotion.] A big leap from flip 4. Better hinge and tight close with no gap in between when folded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone I've ever had
on December 22, 2023
Posted by: Lexiann
[This review was collected as part of a promotion.] I use my Z flip for just about everything gaming, movies, YouTube, tiktok you name it. I LOVE its compact size and the way it just fits in my pocket. I've always wanted to downsize and it's just right ✅️. It really is an awesome phone and would recommend it to anyone looking to get one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The flip 5 is smooth and flip well on the palm.
on December 22, 2023
Posted by: Slasher770
[This review was collected as part of a promotion.] Some app (3rd party/) doesn't function correctly or/and even doesn't open at all. Not sure if it is a firmware issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everyone Wants One!!
on December 22, 2023
Posted by: MpFlip123
[This review was collected as part of a promotion.] The flip feature is what makes the difference. You can easily place the phone on a flat surface, and the "flip" feature permits access to everything --streaming, email, etc..
A great feature is the fingerprint ID on the side of the phone instead of the screen. It permits easy access to files.
The flip feature protects the screen from being damaged. The size easily fits in pockets.
A great feature is the fingerprint ID on the side of the phone instead of the screen. It permits easy access to files.
The flip feature protects the screen from being damaged. The size easily fits in pockets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on December 22, 2023
Posted by: Joonya
[This review was collected as part of a promotion.] I love the flip 3 but the flip 5 is even better.r faster, better battery and sexier. Well done Samsung on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My wife loves her new phone...
on December 22, 2023
Posted by: FindYourVoice
[This review was collected as part of a promotion.] I bought this phone for my wife as a gift. Till this time she never used a flip/foldable phone and she was apprehensive about using this. I had been using Fold 4 for a year and therefore I nudged her to try Flip 5 with an option to return if she does not like the experience. Immediately she got hooked to this phone. The main things she love about this phone are
Size
The main gripe all this time was having a want for a large screen phone for browsing convenience but storing them in small women pockets meant the phone kept falling all the time. This phone solved both problems at the same time.
The main gripe all this time was having a want for a large screen phone for browsing convenience but storing them in small women pockets meant the phone kept falling all the time. This phone solved both problems at the same time.
Software
Samsung UI that powers this phone is amazing. There are no noticeable lags. My wife does not play games on the phone, so I cant tell how this will perform in gaming scenario.
Samsung UI that powers this phone is amazing. There are no noticeable lags. My wife does not play games on the phone, so I cant tell how this will perform in gaming scenario.
Camera
Very good camera in daylight. Night it struggles, but not even the most expensive phones work good in night situation. No complaints.
Very good camera in daylight. Night it struggles, but not even the most expensive phones work good in night situation. No complaints.
Price
Great Trade-in offer from Samsung helps experience this phone at a fraction of the original price.
Great Trade-in offer from Samsung helps experience this phone at a fraction of the original price.
Display
Display is amazing. You can feel the difference when watching YouTube videos. Initially you can notice the crease, but within a few days your brain tunes it away.
Front screen very useful for checking notifications.
Display is amazing. You can feel the difference when watching YouTube videos. Initially you can notice the crease, but within a few days your brain tunes it away.
Front screen very useful for checking notifications.
What it lacks
Pen support
Front screen supports very limited apps/widgets.
Pen support
Front screen supports very limited apps/widgets.
Overall this phone is amazing. You cant go wrong with this phone for its features and price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z5 Flippin fun!
on December 22, 2023
Posted by: Samsungfangirl4
[This review was collected as part of a promotion.] I wanted the zflip 5 the moment I saw one! I work as a nurse and nurse educator. The folding screen is convenient to use as a propped up timer, and to show videos to my students. They all want to hold my phone and everyone is mesmerized it works in a fully functional state even folded.
I even use my phone in the folded state while running as it is easier to hold. I play my music and monitor incoming texts with the widgets added on the folded screen.
This phone is innovative, unique, and fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Flip5 - The Flip3 Much Better Phone
on December 22, 2023
Posted by: UnhappyFLIP5
[This review was collected as part of a promotion.] I am totally disappointed with the Flip5. The keyboard is way to sensitive. The speaker phone app is the worst ever. Very difficult to hear my voicemail. The Flip3 was a much better phone, I would revert back if I could.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey there, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you maximize your experience with this device. We have provided a link to the Samsung Support Team to work with your directly to ensure your device is functioning as intended especially with the keyboard and speaker on your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US