Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Lovemyphone2
[This review was collected as part of a promotion.] I use my phone for personal use I play games take pictures play music use it when I travel for the Maps . Love how it folds it fits in my front pocket so easy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's almost there!
on December 22, 2023
Posted by: Mofo74
[This review was collected as part of a promotion.] To start, I love the zflip 5. It seems like they have fixed the creasing issue with the fold line. I do miss the extreme quality of the photos and videos that I had on my Samsung Ultra S22, but they're decent on the flip.
They flip is awesome for the tiny pockets (or no pockets) that us ladies are given. I also love that I don't have to worry about the screen getting scratched in my purse. The only pretty annoying thing I've found, that I've experienced only on Instagram so far, is that the phone is slightly thinner than most, and it doesn't seem to display all of the words sometimes, it basically "runs off the page".
Other than that, I love it!
They flip is awesome for the tiny pockets (or no pockets) that us ladies are given. I also love that I don't have to worry about the screen getting scratched in my purse. The only pretty annoying thing I've found, that I've experienced only on Instagram so far, is that the phone is slightly thinner than most, and it doesn't seem to display all of the words sometimes, it basically "runs off the page".
Other than that, I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My third generation
on December 22, 2023
Posted by: Paul1957
[This review was collected as part of a promotion.] The problem with the past versions was the screen protector started unpeeling at the hinge about 5 months in. This version has a much larger external screen where I can see my notifications, etc. Hopefully this will extend the life of the screen saver. If Samsung has a program to replace the screen protectors under warranty.
As far as fit and function, the phone is fast and responsive, the screen is beautiful, the camera is not as feature rich as my Ultra 22, but I didn't use a lot of those features anyway. I love the compact nature of the phone and that it still works with wireless charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping over my flip phone
on December 22, 2023
Posted by: Tarisha
[This review was collected as part of a promotion.] What can I say what's old is new and what's new is old! I had the OG flip when it 1st came out and was disappointed when they discontinued it. As soon as Samsung brought it back to life I was doing flips and brought it immediately. I had the flip 3 and now the 5 which is out of this world 10x's better than the 3! Please don't ever ever ever stop making this phone. Also I love seeing the reaction of people when I open and close the phone 😆 🤣
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Flip 5
on December 22, 2023
Posted by: scooter3149
[This review was collected as part of a promotion.] Just to put it simple my second best friend lol work well video is great it fast and battery holding up to last full days use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ehhhhhhhhhhh
on December 22, 2023
Posted by: Melinski78
[This review was collected as part of a promotion.] I've only had the phone for approximately less than 6 months, and there r already visible signs of material wear on the screen, very disappointing considering the price tag
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey Melinski78, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be happy to help you with a repair and warranty claim to your device if the display is damaged. We have provided a link to your warranty information and the Samsung Support Team to work with you on this. We have also included a link to an article to help care for this unique device and help prevent as much damage as possible. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on December 22, 2023
Posted by: Cyncyn
[This review was collected as part of a promotion.] I upgraded from am ultra 22 to a flup z 5 andni love it. It's more compact and less heavy on my pocket when im working at both my jobs. I also get complaints on how compact it is. The camera is less clearer than the ultra but that's ok most of the time i usually just use it for selfies and IG posts nothing of professional photography and im ok with it! Would recomend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly compact and conversation piece
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I couldn't be any happier than to have my favorite fidget toy being in my pocket all the time. This is my first flip phone and I couldn't be any happier. I was always debating getting one but never been fully committed. Not until I saw the announcement for the z flip 5 and love the huge front cover screen. I had it in cart on the Samsung store and never thought about it after. Not until I was in the city for a Sam Smith concert with my girlfriend. We get out of the subway station at 34th Street and see a huge Samsung flip and fold experience store on the corner and had to make a detour before the show. After experiencing all the cameras, showcases of the watches and the new tablets, My girlfriend fell in love with the 40 mm Galaxy watch 6 which was a an upgrade and also a downsize from her previous Samsung active 2 watch 44 mm. So from then on I had to order a set of watches for us and I got myself the z flip 5 order through the Samsung website on the way home from the concert.
Value
5
Written by a customer while visiting Samsung US