Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Great phone!
on December 22, 2023
Posted by: Esaw45
[This review was collected as part of a promotion.] Overall great phone! Haven't had any problems with it and I'm going on 5 almost 6 months with it. The rear camera takes amazing photos, phone is very responsive, and love that I can fold it like a laptop for pictures,videos, or even scrolling through apps while in bed. The touch pad feature when it's folded at an angle is great. Would never want to go back to a conventional smart phone again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love how the screen is protected when not in use
on December 22, 2023
Posted by: ElmAsChingon
[This review was collected as part of a promotion.] Use for alot of social media, music, and calls. Only problem, is sometimes closes out of apps or sends me to active background without me pushing the side button. Don't know if it is the phone itself or the Samsung earbuds I am using.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I can see the crease
on December 22, 2023
Posted by: Fatfingers
[This review was collected as part of a promotion.] For me, it was a huge difference coming from S22U to ZF5. Wanted to give it a try. I'm still trying to love it but can't ... I like it but not love it. Few things that bother me are camera and battery performance. I expected camera not to be at the same level but I neglected to consider the battery life as it is, well, not good. There are things that I think are better than S22U ... size is one, and most definitely fingerprint scanner on the side. My two cents
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the improvement
on December 22, 2023
Posted by: Happycustomer
[This review was collected as part of a promotion.] I had several Z Flip 4s. While I loved the weight, size, features, etc., they were fragile. Especially the screen. The Z Flip 5 is definitely an upgrade. The screen is sturdier. I don't feel afraid to fold my phone too many times out of fear of the screen bubbling. I've dropped it a couple times (with a case on), and it hasn't affected the phone. I also like the bigger size of the folded screen and the ability to use more apps with phone folded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great foldable phone
on December 22, 2023
Posted by: onefortyfour
[This review was collected as part of a promotion.] Phone is used mostly for calls and messages but it takes great pictures, and fits perfectly in my pocket. I hope the new models get a lighter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the features you want at half the pocket size
on December 22, 2023
Posted by: SantasWorkshop
[This review was collected as part of a promotion.] Mostly used for personal and a bit of streaming this is a phone that hearkens me back to the foldable phones, but more robust, sturdy and feature rich.
The outside screen on the new flip was a great addition. I use the outer screen to quickly check messages, advance songs without opening the phone, and check basic things like the time and weather.
The phone doesn't feel frail and plastick-y. It is solid in your hand and though you can feel it in your pocket, it doesn't take up all the space that a normal flat phone would.
But then the phone opens to a larger screen than most standard non-fold phones.
My only issue is just finding a good case. Given the hinge it becomes a little more difficult than most phones to just find the 'right one'.
Overall its a great product and I have no issues with the phone in its daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing improvement over the last one
on December 22, 2023
Posted by: Tcut944
[This review was collected as part of a promotion.] I'm in love with everything about this phone. I originally had the 4 and my one complaint was needing to open the phone to send a response and this phone not only fixed that, but provides so much more. With the good lock app you can use any app on the cover display and that's what really sold me on this, especially with how compact it is when closed and in a pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend!
on December 22, 2023
Posted by: tfm1980
[This review was collected as part of a promotion.] The new ZFlip has the best of all Samsung has to offer! User friendly and compact! I get questions about the phone anytime I pull it out! The camera is top notch! My favorite part is the front screen capabilities! Discreetly fits in my front scub pocket!! Just in all around great phone!
Value
5
Written by a customer while visiting Samsung US