Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Best phone ever!
on December 22, 2023
Posted by: Jdawg1200
[This review was collected as part of a promotion.] Honestly I LOVE my phone!!! Everything about it is nice and works great! I get tons of complements! I dont think I would ever go back to a regular phone again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time buyer.
on December 22, 2023
Posted by: Hassan
[This review was collected as part of a promotion.] It's an honest review. I bought this flip first time and now I feel like this is it. I am not switching back to anything after this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 22, 2023
Posted by: Bigwind9
[This review was collected as part of a promotion.] I was a lifetime iPhone user and now I can't believe the features on this phone. P I tire quality is outstanding and the small size is what sold me. Powerful and full featured
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice size, convenient
on December 22, 2023
Posted by: Pr6191
[This review was collected as part of a promotion.] Fits pocket, easy to handle. Concern about screen breaking at fold
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool
on December 22, 2023
Posted by: Gargy61
[This review was collected as part of a promotion.] The absolute best phone I ever have had. Everyone wants to see it and try it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reasons to stay on android (my reasons anyway)
on December 22, 2023
Posted by: Jrosser
[This review was collected as part of a promotion.] Prior to the Z Flip series I would switch back and forth between iPhone and Android whenever the latest model came out. Every since the Z Flip came out I have not looked back. The design is amazing, the pocket fit is unmatched. I have had every model of the Z Flip and this is because Samsung has the best trade in program. Each year Samsung launches a new model and gives you up to 1000 for your one year old phone which makes the upgrade a no brainer. I continue to see more and more Z Flip phones out in the wild.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over all decent
on December 22, 2023
Posted by: Betsybaby93
[This review was collected as part of a promotion.] The phone itself is sleek fast and always getting compliments. The only complaints I have is the battery drains fast with videos and games. The camera is also a major shortfall from other newer Samsung phones. The frind display is cool and very convenient.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey Betsybaby93, thank you for your feedback on your Samsung Galaxy Z Flip5. We are so happy to hear how sleek and great you are finding your device and how many compliments you have been getting from those around you on your device. Without knowing how long you've owned the device, the adaptive battery may not have had time to make necessary adjustments to maximize the battery life to your expectations. We have provided you a link below to the Samsung Support Team to work with you directly on troubleshooting and resolution options for your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy flip 5
on December 22, 2023
Posted by: Linaguon
[This review was collected as part of a promotion.] I use my phone for everything. Work, home, pictures, crafts, games, shopping...everything. The battery life is the biggest downfall of my phone. U switched for an Apple iPhone 13 pro max. The best thing I love about this phone is how compact it is. Picture quality could be better. If had to choose I would definitely stick with samsung. I love the different varieties they have with their phones and watches. The ease of apps and customizations you can do. Very user-friendly. Their deals are also awesome when you want to trade in or upgrade.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hello Linaguon, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand changing devices can come with a bit of learning curve. We have provided a link to your full device manual to help with the features of your device including the camera settings. We have also included a link to the Samsung Support Team if you have questions or believe your device may not be functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US